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2021 TUFLOW User Survey
1.
What industry do you work in?
Consulting
Government (local, state or federal)
Insurance
Mining
Research
Other (please specify)
2.
How many years TUFLOW Modelling experience do you have?
<1
1 to 2
2 to 5
5 to 10
>10
3.
Where are you located?
Africa
Australia
Canada
Central America
China
Europe
India / Sri Lanka
Middle East
New Zealand
South America
South East Asia
United Kingdom / Ireland
USA
Other (please specify)
4.
What features of TUFLOW are important to you?
N/A
Not Important
Minor Importance
Important
Very Important
Accuracy
N/A
Not Important
Minor Importance
Important
Very Important
Speed (run time)
N/A
Not Important
Minor Importance
Important
Very Important
Stability
N/A
Not Important
Minor Importance
Important
Very Important
Solver error reporting ability
N/A
Not Important
Minor Importance
Important
Very Important
Integration with GIS (Arc, MapInfo, QGIS)
N/A
Not Important
Minor Importance
Important
Very Important
Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP)
N/A
Not Important
Minor Importance
Important
Very Important
Other (please specify)
5.
What services of TUFLOW are important to you?
N/A
Not Important
Minor Importance
Important
Very Important
Cloud simulation service
N/A
Not Important
Minor Importance
Important
Very Important
User documentation (manuals and Wiki)
N/A
Not Important
Minor Importance
Important
Very Important
Tutorial and example models
N/A
Not Important
Minor Importance
Important
Very Important
Online eLearning training
N/A
Not Important
Minor Importance
Important
Very Important
Staff led training
N/A
Not Important
Minor Importance
Important
Very Important
Software support (support@tuflow.com
N/A
Not Important
Minor Importance
Important
Very Important
TUFLOW Forum
N/A
Not Important
Minor Importance
Important
Very Important
Sales and licensing support (sales@tuflow.com)
N/A
Not Important
Minor Importance
Important
Very Important
Other (please specify)
6.
How do you rate TUFLOW's feature performance?
N/A
Very Poor
Poor
Average
Good
Excellent
Accuracy
N/A
Very Poor
Poor
Average
Good
Excellent
Speed (run time)
N/A
Very Poor
Poor
Average
Good
Excellent
Stability
N/A
Very Poor
Poor
Average
Good
Excellent
Solver error reporting ability
N/A
Very Poor
Poor
Average
Good
Excellent
Integration with GIS (Arc, MapInfo, QGIS)
N/A
Very Poor
Poor
Average
Good
Excellent
Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP)
N/A
Very Poor
Poor
Average
Good
Excellent
Other (please specify)
7.
How do you rate TUFLOW's service performance?
N/A
Very Poor
Poor
Average
Good
Excellent
Cloud simulation service
N/A
Very Poor
Poor
Average
Good
Excellent
User documentation (manuals and Wiki)
N/A
Very Poor
Poor
Average
Good
Excellent
Tutorial and example models
N/A
Very Poor
Poor
Average
Good
Excellent
Online eLearning training
N/A
Very Poor
Poor
Average
Good
Excellent
Staff led training
N/A
Very Poor
Poor
Average
Good
Excellent
Software support (support@tuflow.com
N/A
Very Poor
Poor
Average
Good
Excellent
TUFLOW Forum
N/A
Very Poor
Poor
Average
Good
Excellent
Sales and licensing support (sales@tuflow.com)
N/A
Very Poor
Poor
Average
Good
Excellent
Other (please specify)
8.
What type of modelling do you carry out using TUFLOW?
Never
Sometimes
Often
Catchment runoff
Never
Sometimes
Often
Flood hydraulics
Never
Sometimes
Often
Urban inundation
Never
Sometimes
Often
Reservoir dam failure
Never
Sometimes
Often
Tailings dam failure (Non-Newtonian)
Never
Sometimes
Often
Coastal / estuary hydraulics
Never
Sometimes
Often
Sediment transport
Never
Sometimes
Often
Water quality
Never
Sometimes
Often
9.
What type of modelling do you carry out using other software (i.e. NOT using TUFLOW)?
Never
Sometimes
Often
Catchment runoff
Never
Sometimes
Often
Flood hydraulics
Never
Sometimes
Often
Urban inundation
Never
Sometimes
Often
Reservoir dam failure
Never
Sometimes
Often
Tailings dam failure (Non-Newtonian)
Never
Sometimes
Often
Coastal / estuary hydraulics
Never
Sometimes
Often
Sediment transport
Never
Sometimes
Often
Water quality
Never
Sometimes
Often
10.
What TUFLOW engines do you use?
Never
Sometimes
Often
TUFLOW 1D (ESTRY)
Never
Sometimes
Often
TUFLOW Classic
Never
Sometimes
Often
TUFLOW HPC
Never
Sometimes
Often
TUFLOW FV
Never
Sometimes
Often
11.
What 1D/2D TUFLOW software arrangement do you use?
Never
Sometimes
Often
TUFLOW Classic / HPC (including TUFLOW's 1D engine, ESTRY)
Never
Sometimes
Often
TUFLOW Classic / HPC linked to 12D 1D DDA
Never
Sometimes
Often
TUFLOW Classic / HPC linked to 1D Flood Modeller
Never
Sometimes
Often
Don't use
Never
Sometimes
Often
12.
What other hydraulic or environmental modelling software do you use?
Never
Sometimes
Often
12D DDA
Never
Sometimes
Often
Delft-3D
Never
Sometimes
Often
DRAINS
Never
Sometimes
Often
FESWMS
Never
Sometimes
Often
Flo-2D
Never
Sometimes
Often
Flood Modeller 1D
Never
Sometimes
Often
Flood Modeller 2D
Never
Sometimes
Often
HEC-RAS 1D
Never
Sometimes
Often
HEC-RAS 2D
Never
Sometimes
Often
InfoWorks
Never
Sometimes
Often
JFLOW
Never
Sometimes
Often
MicroDrainage
Never
Sometimes
Often
MIKE Coastal
Never
Sometimes
Often
MIKE Flood
Never
Sometimes
Often
MIKE Urban
Never
Sometimes
Often
RiverFlow-2D
Never
Sometimes
Often
RMA
Never
Sometimes
Often
SRH-2D
Never
Sometimes
Often
XP-SWMM or XP-Storm
Never
Sometimes
Often
Other (please specify)
13.
Which do you primarily use for TUFLOW model build tasks?
Never
Sometimes
Often
12D
Never
Sometimes
Often
ArcMap
Never
Sometimes
Often
ArcPro
Never
Sometimes
Often
Flood Modeller
Never
Sometimes
Often
MapInfo
Never
Sometimes
Often
MiTools
Never
Sometimes
Often
QGIS
Never
Sometimes
Often
SMS
Never
Sometimes
Often
Other (please specify)
14.
Which do you primarily use for TUFLOW result viewing?
Never
Sometimes
Often
12D
Never
Sometimes
Often
ArcMap
Never
Sometimes
Often
ArcPro
Never
Sometimes
Often
Flood Modeller
Never
Sometimes
Often
MapInfo
Never
Sometimes
Often
QGIS (inc. TUFLOW Viewer)
Never
Sometimes
Often
SMS
Never
Sometimes
Often
WaterRIDE
Never
Sometimes
Often
Other (please specify)
15.
What are three features / services you would like to see added to / offered by TUFLOW?
Feature 1
Feature 2
Feature 3
16.
What TUFLOW training courses are you interested in attending?
No interest
Interested in attending
Plan to attend
Already attended
Introductory Training
No interest
Interested in attending
Plan to attend
Already attended
Python for TUFLOW Modellers
No interest
Interested in attending
Plan to attend
Already attended
Advanced QGIS and TUFLOW Result Viewing
No interest
Interested in attending
Plan to attend
Already attended
Direct Rainfall, Losses and Cell Size Convergence
No interest
Interested in attending
Plan to attend
Already attended
Urban Drainage Pipe Networks
No interest
Interested in attending
Plan to attend
Already attended
TUFLOW Quadtree and SGS
No interest
Interested in attending
Plan to attend
Already attended
TUFLOW-Flood Modeller Linking
No interest
Interested in attending
Plan to attend
Already attended
New Release Workshops
No interest
Interested in attending
Plan to attend
Already attended
Other (please specify)
17.
How likely are you to recommend TUFLOW to a colleague?
0 - Not at all likely
10 - Extremely likely
Clear
