2019 Imagine Excellence Award Entry Form
(5) Best B2B Buyer Experience

Best B2B Buyer Experience

This award recognizes the branded manufacturer, wholesaler, or distributor who created a best-in-class experience to meet the unique needs of wholesale, industrial or commercial customers for convenient, efficient and personalized purchasing, account management, and engagement.

Instructions: You must complete all sections marked with an asterisk(*). Skipping questions may result in a disqualified entry.

Please complete your entry and submit before FEB 15 2019, 9 pm PST / midnight EST.

We will publish a case study about every finalist on the Success Stories section of Magento.com, before the winners are announced at Imagine 2019. (Check out our other stories!)

Finalists will be announced on the first week of April, 2019

To complete this form, you will need:

5x 'Lifestyle' Brand Images

3x Success Stats

1x Brand Logo (File type: Vector)

For this award, please provide guest access credentials so a Magento review team can access the gated site to evaluate functionality. If guest access cannot be granted, a recorded demo of the gated site functionality is required.

To send log-in details securely, or to ask any questions about this award, just ask magimgaw@adobe.com.

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* 1. Brand name

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* 2. Web address(es) of store(s)

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* 3. Upload brand logo (Vector)

DOCX, DOC, JPEG, GIF, JPG, PDF, PNG file types only.

Choose File

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* 4. Key Partner(s) Name(s)

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* 5. What Magento Products are you using?

Magento 1 Open Source

Magento 2 Open Source

Magento Commerce 1

Magento Commerce 2

Magento Commerce (Cloud)

Magento Commerce (full suite)

Magento Business Intelligence

Magento Order Management

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* 6. What version of Magento are you using?

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* 7. Why did the brand choose Magento? (100 words)

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* 8. To whom do you sell via your Magento site(s)? What are your customer demographics?

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* 9. What platform was the company using before, if any?

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* 10. Explain why you think this project warrants the best B2B Buyer Experience award. (Please be specific and explain how the buyer experience you’ve created aligns with your business needs.)

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* 11. How is it unique or better than other experiences available in the market?

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* 12. How has the buyer experience contributed to business success (please quantify)?

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* 13. Please explain how the experience delivers personalized and streamlined customer interactions. (What technologies or customizations are you using to support your buyer experience?)

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* 14. Highlight interesting front-end features that tailor the experience to a range of B2B stakeholders. (How does it make research and product discovery easier? How does it deliver company-specific product and pricing information? How does it support configured products, enable purchasing or quote requests, track and manage orders and other account information? Does it enable quick reordering? Does it improve interactions with your team for support or issue resolution across devices?)

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* 15. What was the implementation timeline for this project? When did you launch?

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* 16. What extensions did you use in your implementation? How did they help you meet your goals / create desired experiences? (100 words)

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* 17. What business systems (ERP, CRM, PIM, CMS, etc.) did you integrate with? How does Magento work with these systems?

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* 18. How did Magento help you achieve your goals? (200 words)
How did the Magento ecosystem play a part?  What customizations did you use? Any cool features you want to tell us about? How did your partner help you realize your vision?

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* 19. What were the results? (200 words)  
How did the customer experience change? How did your business operations improve? What quantifiable results did you achieve? What other results did you see?  

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* 20. SUCCESS STATS.
(e.g. Increase in conversion rate?
Increase in Average Order Value?
Increase in online / mobile sales revenue?
Increase in purchase frequency?
Increase in customer lifetime value?
Reduction in order error rates?
Reduction in customer support calls?
New customer acquisition?
Increase in new customers?
Reduction in cost per acquisition?
Expansion to new geographic markets and segments growing business by X%?)

STAT 1

STAT 2

STAT 3

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* 21. Your name and job title

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* 22. Your email address

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* 23. Who at the brand needs to sign off/ approve this customer story? Include email address.

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* 24. Quote from customer/ brand about Magento

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