2017 Benchmark Report Survey - Associations Who Have a Mentoring Program

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* 1. Please select the mentoring program types you offer

Student Mentor Program

Graduate Mentor Program

Young Members Mentor Program

Mentor Program for Mid-Career members

Diversity Mentor Program (e.g. Women)

Peer Mentor Program

Reverse Mentor Program

Mentor Program to support credentialling process

General (anyone can participate)

Other (please specify)

If you offer more than one mentoring program, please answer the remainder of these questions from the perspective of the PROGRAM WITH THE LARGEST NUMBER OF PARTICIPANTS

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* 2. Please describe the purpose of your mentoring program i.e. what member need, industry or profession issue (s) prompted you to consider mentoring for your members? (for example, attracting younger members, increasing female workforce participation in our industry, assisting graduates transition into the profession)

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* 3. How is your program structured? Please select if you have the following in your program design

A formal application or data collection process for mentors

A formal application or data collection process for mentees

Mentors and mentees self-match

Mentors and mentees are matched by an administrator

Other matching process

Training for mentees

Training or briefing for mentors

Program launch event for participants (may be virtual or face-to-face)

One or more Progress Review events (may be virtual or face-to-face) during the program

Program Close event (may be virtual or face-to-face)

One or more program evaluation surveys

Anecdotal feedback on progress of mentoring pairs to administrator by email or other communication mechanism

A published Code of Conduct / Terms & Conditions for the program

An online program management system to handle applications and matching

Database of educational and support resources

A designated program manager who is the first point of contact for enquiries or problems

Other (please specify)

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* 4. Please select how your program is delivered

Global program

Program offered in 2-5 countries

National program (one country only)

National program with regional delivery (one program with events conducted regionally or locally)

Regional program only (i.e. city, region or state)

Other (please specify)

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* 5. Is your mentoring program:

Face-to-face (i.e. events and mentoring relationships are held in one location)

Virtual program (i.e. events and/or mentoring relationships are conducted online/ by phone/email/Skype/other means)

Other (please specify)

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* 6. Are the mentoring relationships in your program

one-to-one? i.e. one mentor with one mentee

group? i.e. mentoring occurs within a group of peers or one mentor with a group of mentees

Other (please specify)

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* 7. Who is involved in the implementation / management / administration of your mentoring program?

Internal program manager

External mentoring consultant

External administration service provider

Volunteer steering committee

Other (please specify)

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* 8. What was the source of any materials you used for designing your program and training your program participants? Please select any sources you used

Internet

Work colleagues

External supplier

Books or articles

YouTube or other video source

None - used our own

Other (please specify)

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* 9. How satisfied are you with your program as it currently stands?

Very dissatisfied

Quite dissatisfied

Neither

Quite satisfied

Very satisfied

Please explain the reason for your answer

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* 10. Please explain why you are satisfied or dissatisfied

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* 11. Which of the following organizational benefits do you believe is delivered by your mentoring program? You can choose as many as apply.

The mentoring program has helped us attract new members

The mentoring program has helped us retain members

Participants in our mentoring program have higher engagement (e.g. volunteer more, attend more events, engage with communications and other members) compared with members who have not participated

Participants in our mentoring program have a more positive attitude to our association than other members

Participants in our mentoring program have built their capacity to be leaders in our profession/industry

None

Other (please specify)

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* 12. What instruments do you use to measure the return on investment of your mentoring program?

None

Participant surveys

Verbal participant feedback

Program manager feedback

Industry studies

Membership data

Other (please specify)

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* 13. What data do you have on the success of your program? Please comment on any key data that validates its success or shortcomings, or any measures of return on investment against the program's strategic objectives or the results you believe the program delivers.

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* 14. How many participants do you have in your mentoring program? (If an annual program please nominate the average number for a typical year)

Less than 10 mentoring pairs (i.e. 10 mentors and 10 mentees)

11-20 mentoring pairs (i.e. 11-20 mentors and 11-20 mentees)

21-50 mentoring pairs

51-100 mentoring pairs

100+ mentoring pairs

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* 15. How much do you spend per program, including marketing, technology costs and any other associated costs? (as this is a global study please specify the currency in the next question)

Less than $5000

Between $5000 and $10,000

Between $10,000 and $20,000

Between $20,000 and $50,000

More than $50,000

Don't know/Unsure

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* 16. As this a global survey please specify the currency used for the answer above

US Dollar

Australian Dollar

Pounds Sterling

New Zealand Dollar

Canadian Dollar

Euros

Other (please specify)

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* 17. How much time does the Program Manager devote to this mentoring program? (on average - we know there will be peak times and slower times)

It's a full-time role

30-40 hours per week

20-30 hours per week

10-20 hours per week

5-10 hours per week

3-4 hours per week

0-2 hours per week

None

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* 18. How do you fund your mentoring program currently? (Choose all that apply)

We fund it internally i.e. revenue from other association activities

We have sponsors who fund the program

The program participants pay fees

We sell advertising in the mentoring program materials

Other (please specify)