Spring 2023 Physical Therapy at Hot Springs Health Program Patient Satisfaction Survey

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* 1. Insurance matters and payment were explained clearly to me

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 2. Physical therapy staff were courteous and friendly.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. Hot Springs Health Program Physical Therapy provides a comfortable environment

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. The Physical Therapist was attentive to my concerns.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. The Physical Therapist was knowledgeable about my injury/impairment.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. The Physical Therapist explained my injury/impairment in a way that I could understand.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. My condition improved because I went to Hot Springs Health Program Physical Therapy.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. I received individual attention from my Physical Therapist.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 9. I would go to Hot Springs Health Program Physical Therapy again if I needed Physical Therapy.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. I would recommend Hot Springs Health Program Physical Therapy to other people.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.