Spring 2023 Physical Therapy at Hot Springs Health Program Patient Satisfaction Survey

Question Title

1. Insurance matters and payment were explained clearly to me

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

2. Physical therapy staff were courteous and friendly.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

3. Hot Springs Health Program Physical Therapy provides a comfortable environment

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

4. The Physical Therapist was attentive to my concerns.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

5. The Physical Therapist was knowledgeable about my injury/impairment.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

6. The Physical Therapist explained my injury/impairment in a way that I could understand.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

7. My condition improved because I went to Hot Springs Health Program Physical Therapy.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

8. I received individual attention from my Physical Therapist.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

9. I would go to Hot Springs Health Program Physical Therapy again if I needed Physical Therapy.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

10. I would recommend Hot Springs Health Program Physical Therapy to other people.

1 - Do Not Agree

5 - Strongly Agree

Clear

i We adjusted the number you entered based on the slider’s scale.

Spring 2023 Physical Therapy at Hot Springs Health Program Patient Satisfaction Survey

Question Title

* 1. Insurance matters and payment were explained clearly to me

Question Title

* 2. Physical therapy staff were courteous and friendly.

Question Title

* 3. Hot Springs Health Program Physical Therapy provides a comfortable environment

Question Title

* 4. The Physical Therapist was attentive to my concerns.

Question Title

* 5. The Physical Therapist was knowledgeable about my injury/impairment.

Question Title

* 6. The Physical Therapist explained my injury/impairment in a way that I could understand.

Question Title

* 7. My condition improved because I went to Hot Springs Health Program Physical Therapy.

Question Title

* 8. I received individual attention from my Physical Therapist.

Question Title

* 9. I would go to Hot Springs Health Program Physical Therapy again if I needed Physical Therapy.

Question Title

* 10. I would recommend Hot Springs Health Program Physical Therapy to other people.

1. Insurance matters and payment were explained clearly to me

2. Physical therapy staff were courteous and friendly.

3. Hot Springs Health Program Physical Therapy provides a comfortable environment

4. The Physical Therapist was attentive to my concerns.

5. The Physical Therapist was knowledgeable about my injury/impairment.

6. The Physical Therapist explained my injury/impairment in a way that I could understand.

7. My condition improved because I went to Hot Springs Health Program Physical Therapy.

8. I received individual attention from my Physical Therapist.

9. I would go to Hot Springs Health Program Physical Therapy again if I needed Physical Therapy.

10. I would recommend Hot Springs Health Program Physical Therapy to other people.