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Companies and Persons who purchased BaiCells Atom R9 CPEs (EG7035, CW0100, CN6671) between inception and February of 2020.

Investigation is taking place regarding allegations that BaiCells made promises beginning as far back as 2016 regarding the Atom R9 CPEs (EG7035, CW0100, CN6671) that these CPEs would be compliant with and usable with the new FCC CBRS rules without needing to swap out any hardware or buy new equipment.    Many Internet Service Providers purchased this equipment, investing hundreds of thousands of dollars, based on numerous promises made in official public forums and documentation to this affect.

Around the beginning of February (and with only 60 days to the final CBRS transition period) BaiCells informed all ISPs that the Atom R9 CPEs (EG7035, CW0100, CN6671) would not be CBRS compatible due to reasons that BaiCells has not explained.

BaiCells then offered a swap offer giving 50% off MSRP.

Internet Service Providers argue that such provisions at the 11th hour of the FCC CBRS rule changes, coupled with supply shortages due to the large amounts of radios that Internet Service Providers will need to purchase, the CoronaVirus supply chain shortages, and the need to visit every customer physically and swap radios will produce an undue hardship on them as well as render the need to purchase additional equipment after investing thousands of dollars based on promises made by official BaiCells representatives.

A successful case could order BaiCells to provide a 1:1 swap of Atom R9 CPEs (EG7035, CW0100, CN6671)  radios for the Generation 2 equivalent at no charge to the Internet Service Provider as well as providing a compensation check or purchase credit for time spent traveling to customer locations and swapping our radios.

If you were promised that your Atom R9 CPEs (EG7035, CW0100, CN6671)  CPEs would be CBRS compliant and are now required to purchase new equipment at significant expense to yourselves, please fill out the survey.

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* 1. Company Name

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* 2. Phone Number

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* 3. E-Mail Address

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* 4. How many Atom R9 CPEs (EG7035, CW0100, CN6671)  CPEs will you need to replace in your network?

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i We adjusted the number you entered based on the slider’s scale.

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* 5. How much do you estimate this will cost you in labor/technician time?

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* 6. How much do you estimate this will cost you purchasing new radios?

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* 7. Any other details related to this issue and how it affects you:

0 of 7 answered