Comoto Family of Brands Customer Survey About You Lets first start off by learning a little about you! Question Title * 1. Which company from this list do you shop with most regularly for motorcycle related products? (ex. Riding gear or bike parts) Cycle Gear RevZilla J&P Cycles None of the above Question Title * 2. Which one of these methods did you most recently use to shop for motorcycling related products with that company? In-store Online Question Title * 3. Over the past year, has your preference changed for how you prefer to shop for motorcycling related products? I'm shopping more in-store I'm shopping more online I'm shopping in-store and online about the same Question Title * 4. What is your age? Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 5. What type of motorcycle gear do you typically shop for? Select all that apply. Men's Gear Women's Gear Youth Gear Question Title * 6. Which of the following do you own? Select all that apply. Cruiser Sport bike Standard / Naked bike Dirt bike Touring Sport Touring Adventure bike Dual sport bike Cafe styled bike Super moto Scooter / Moped (ex. 50cc to 250cc and up) Ebike / Electric scooter (ex. kick style, fold up style, fat tire style) Electric Motorcycle ATV / Quad UTV / Side-by-Side None of the above Question Title * 7. How long have you been riding motorcycles? I don’t ride (yet) Less than 1 year 1-5 Years 5-10 Years 10-20 Years 20+ Years Not applicable Question Title * 8. Are you aware of our loyalty program, Riders Preferred Membership (RPM)? Yes No Question Title * 9. Are you aware of our ride tracking app REVER? This is an app where riders can discover, plan and track their rides. Yes No Question Title * 10. Are you currently a user of REVER? If so, select which plan you use. REVER Free REVER Pro REVER Pro+ with RPM No, I don’t use REVER Question Title * 11. Which ride planning and tracking apps from this list have you heard of? Select all that apply. Google Maps Waze H-D Cali Moto Scenic Gaia GPS Detect onX Off-Road Avenza Riser None of the above Question Title * 12. Do you own any motorcycle riding gear by these brands? Select all that apply. BILT Sedici Street & Steel REAX AXIAL None of the above Question Title * 13. Do you own any motorcycle parts or tools by these brands? Select all that apply. J&P Cycles Milwaukee Twins Stockton Tools Speedmetal Duraboost None of the above Question Title * 14. How familiar are you with the following brands? Not familiar Somewhat familiar Pretty familiar Very familiar BILT BILT Not familiar BILT Somewhat familiar BILT Pretty familiar BILT Very familiar Sedici Sedici Not familiar Sedici Somewhat familiar Sedici Pretty familiar Sedici Very familiar Street & Steel Street & Steel Not familiar Street & Steel Somewhat familiar Street & Steel Pretty familiar Street & Steel Very familiar REAX REAX Not familiar REAX Somewhat familiar REAX Pretty familiar REAX Very familiar AXIAL AXIAL Not familiar AXIAL Somewhat familiar AXIAL Pretty familiar AXIAL Very familiar J&P Cycles J&P Cycles Not familiar J&P Cycles Somewhat familiar J&P Cycles Pretty familiar J&P Cycles Very familiar Milwaukee Twins Milwaukee Twins Not familiar Milwaukee Twins Somewhat familiar Milwaukee Twins Pretty familiar Milwaukee Twins Very familiar Stockton Tools Stockton Tools Not familiar Stockton Tools Somewhat familiar Stockton Tools Pretty familiar Stockton Tools Very familiar Speedmetal Speedmetal Not familiar Speedmetal Somewhat familiar Speedmetal Pretty familiar Speedmetal Very familiar Duraboost Duraboost Not familiar Duraboost Somewhat familiar Duraboost Pretty familiar Duraboost Very familiar Fox Fox Not familiar Fox Somewhat familiar Fox Pretty familiar Fox Very familiar Shoei Shoei Not familiar Shoei Somewhat familiar Shoei Pretty familiar Shoei Very familiar HJC HJC Not familiar HJC Somewhat familiar HJC Pretty familiar HJC Very familiar Alpinestars Alpinestars Not familiar Alpinestars Somewhat familiar Alpinestars Pretty familiar Alpinestars Very familiar Drag Specialties Drag Specialties Not familiar Drag Specialties Somewhat familiar Drag Specialties Pretty familiar Drag Specialties Very familiar V-Twin Manufacturing V-Twin Manufacturing Not familiar V-Twin Manufacturing Somewhat familiar V-Twin Manufacturing Pretty familiar V-Twin Manufacturing Very familiar Common Tread Common Tread Not familiar Common Tread Somewhat familiar Common Tread Pretty familiar Common Tread Very familiar Question Title * 15. Approximately how many motorcycle gear or parts purchases do you make per year across any retailer? 1-2 purchases 3 purchases 4 purchases 5 purchases 6 or more purchases Question Title * 16. Before taking this survey, were you aware that some gear brands like Alpinestars and Helite currently offer airbag systems as an added layer of protection that you can wear under or over your riding gear? Yes, I was aware of this No, I wasn’t aware of this Question Title * 17. How much are you considering buying an airbag system that you can wear under or over your riding gear? Not at all considering Slightly considering Considering Absolutely considering Not at all considering Slightly considering Considering Absolutely considering Question Title * 18. How much are you using AI services like ChatGPT, Claude, Deepseek, Gemini or other AI service to help you discover motorcycling related products? Always Very Often Sometimes Rarely Never Question Title * 19. What AI related capabilities (if any) should we focus on developing to help you find the best product for you? Question Title * 20. We're exploring the idea of creating a mobile app specifically for motorcycle enthusiasts. What features do you think would be the most beneficial, fun, insightful, or helpful for you as a rider to have in such an app? Question Title * 21. How interested would you be in downloading a free app for RevZilla, Cycle Gear, or J&P Cycles that allows you to shop a personalized experience, access all of our content seamlessly, manage your motorcycle's maintenance in an advanced 'digital garage', have access to app-only benefits & savings, and connect with other riders? Very interested Interested Neither interested nor disinterested Not so interested Not at all interested Question Title * 22. Could you walk us through the path you took for your most recent motorcycle-related purchase? Please describe all the different places you visited online or offline, the information you looked at, and any interactions you had that led you to your final purchase. For example, you might have started by seeing something on Facebook, then visited our website, compared prices on another site, and finally made your purchase in-store. Please provide as much detail as you can remember. Question Title * 23. Thinking about your entire journey of purchasing motorcycle gear or parts (from initial research to post-purchase), what are your biggest frustrations or pain points? Question Title * 24. Are there any motorcycle-related products, services, or information you wish were available but currently aren't, or could be significantly improved? Question Title * 25. If you were to give a new rider initial advice based on what you have learned in your riding experience, what would that be? Next
