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Customer Satisfaction Survey: Thames-Coromandel District Council

Introduction

We're always looking to improve the way we work and to deliver excellent customer service. We've asked you to fill in this brief survey because recently you've undertaken some business with the Council. We want to know how it went.

Please tell us what went well and what we can improve.

All survey results are anonymous, unless you would like us to follow up with you.
1.What was the reason for your contact with us?(Required.)
2.Did you deal with staff from the....(Required.)
3.How did you first make contact with us?
4.Which of these communication options are you are likely to use in the future to contact us?(Required.)
5.Did we do what we could to help you?(Required.)
6.Did we follow up with you after your contact?(Required.)
7.Overall, how would you rate this contact with us?(Required.)
8.Tell us what you think about the way we served you.
9.Would you like us to contact you about your feedback?(Required.)
10.Optional: Your contact details