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Patient Satisfaction Survey 2026

Patient Satisfaction Survey

We want to hear about your experiences with the Mount Forest Family Health Team. This survey is voluntary. It should only take you about 5-10 minutes to complete.

Your answers are anonymous and will not impact the care you receive. Your healthcare provider will NOT see any information that could identify who you are.
We will use your feedback to help us identify things that are going well and things we can work on to improve your experience and care.
Thank you for your interest in improving health care at the Mount Forest Family Health Team.
1.What is your role in filling out this survey?(Required.)
2.What is your age?(Required.)
3.Please identify who you saw today or most recently:
4.Considering the urgency of your issue, was the amount of time you had to wait to get this appointment reasonable? (move the slider)
Not reasonable
Neutral
Reasonable
5.Did you feel welcomed at your appointment?
Not at all.
Neutral
Very welcome.
6.Tell us more.
7.Did you feel comfortable at your appointment?
Not at all.
Neutral
Very comfortable.
8.Tell us more.
9.Were you given an opportunity to ask questions about recommended treatments?
10.Did you feel that the care you received was tailored to your specific needs and background, regardless of your race, ethnicity, gender, age, or any other personal characteristic?
Not at all.
Neutral
Very much so.
11.Please explain.
12.How likely would you be to use an online appointment booking system for scheduling appointments vs speaking directly with staff at the clinic?
Not likely.
Neutral
Very likely.
13.What would make you more likely to use online appointment booking?
14.Do you have any feedback on how we can improve?
Thank you for providing your feedback.
Surveys are collected throughout the year.
Results are posted on the Mount Forest Family Health Team website annually.
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