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Subscription form
Please complete the form below to subscribe your service and your team of staff for the ACA/TELUS Health (formerly LifeWorks) Employee Assistance Program (EAP).
Within 7 days of submitting the form, ACA National will send you an ACA/TELUS Health EAP welcome email giving you access to your ACA/TELUS Health EAP webpage, the (LifeWorks branded) mobile app, your logon ID and password, plus all relevant information to share with your team to brief them on the benefits of their new EAP. If you need access urgently, please telephone your ACA State Body.
You will receive the invoice for the ACA/LifeWorks EAP from your local ACA State Body within about a month of signing up.
We look forward to welcoming your service to our ACA/TELUS Health Employee Assistance Program (EAP).
Please note:Your submission of this online form means that you agree to pay the ACA/ TELUS Health EAP subscription fee, which will be invoiced to you from your local ACA State Body.
Please be aware that the 12-month annual subscription fee is calculated at $22 (plus GST) per staffmember for ACA members and $29 (plus GST) per staffmember for non-members. New subscriptions will be billed on a pro-rata basis if they are outside of ACA's annual subscription period, which commences on 1 August each year.
Eg. If you have 100 staff, the annual fee for an ACA member would be $2200 (plus GST) or $2900 (plus GST) for a non-member.
Our cancellation policy: ACA cannot provide subscribers with a refund if they simply change their mind. Under the Australian Consumer Law, the customer is only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees. If you wish to cancel your ACA/TELUS Health EAP subscription, you have the option of not renewing it on 1 August the following year.
