Dear Parent

We continue at Puddleducks, Park House to meet the challenge of change within the Care Sector.  We strive to maintain and improve the quality of care at Puddleducks so we can provide the best quality available.  In order to audit our Quality Assurance and progress each year we are asking for your help in monitoring all aspects of the service we provide at Puddleducks, Park House Court Nursing Home.  
We therefore seek the views of Parents, Residents, Family, Relatives, Staff , those that join us for Respite Care and the wider Multi-Disciplinary Teams as required by  the Care and Social Services Inspectorate for Wales.

We would be grateful if you could complete online survey and any suggestions or constructive criticism is always welcome.

Please do not hesitate to contact me at any time for any reason concerning Park House Court Nursing Home.
Yours sincerely,
Mandy Procter
Matron

T