Introduction

Thank you for your interest in the Provisional Retirement Living Code of Conduct.

The Provisional Code of Conduct requires that signatories agree to audit their compliance, act to rectify any failings as necessary, and annually provide written confirmation to the Code Administrator of their compliance.

Process

From 1 January 2020 operators claiming to be Code Compliant must annually certify that they have met the Commitments of the Code.

Upon submission of the Provisional Compliance Checklist and Provisional Compliance Statement, the Code Administrator will acknowledge receipt and issue a subscription invoice. Upon payment of the subscription fees, a Provisional Compliance Certificate will be issued and the Code Register updated.

Compliance System

Provisional Code signatories commit to maintaining an in-house system for Provisional Code compliance.

Audit

As detailed in the Code of Conduct, the Code Administrator may initiate an audit of Provisional Code compliance.

Where a Provisional Code Signatory has also embarked upon industry accreditation through the Australian Retirement Village Accreditation Scheme (ARVAS), signatories will be independently audited on adherence to the Provisional Code of Conduct as a part of that accreditation.

On the next page we'll ask you for a few details about you and the company you're intending to register for the Provisional Code of Conduct, and then we'll move onto the compliance checklist.

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