ProSeries Help Question Title * 1. Where do you first look for help with ProSeries? In-Product Help Live Community Knowledge Base Articles Call Support Other please specify (examples: Contact a colleague, Google, etc.) OK Question Title * 2. When you have a question in ProSeries, what are the top three Help resources that you look to for answers? (Please select the 3 options you refer to most frequently.) ProSeries "Tax Help" (in the Help Center) Government Instructions ProSeries Cross Reference feature "Ask" ProSeries Search (online knowledgebase & community) ProSeries "Most Common Support Questions" Call Support Other, please specify (examples: Contact a colleague, Google, YouTube, Tax Reference Guide, etc.) OK Question Title * 3. When using your ProSeries software, is your computer connected to the internet? Always Frequently Occasionally Rarely OK Question Title * 4. During your normal business, where do you use ProSeries to prepare returns? I use ProSeries from one location (Ex. My office) Primarily from one location, but I occasionally use ProSeries while mobile (Ex. Visiting client location) I am frequently mobile and use ProSeries at a variety of locations. OK Question Title * 5. Customer Account Number (In ProSeries, select Tools -> Options -> Click on Customer Information button on right hand side) OK Question Title * 6. Email Address OK DONE
