City of Plano Customer Satisfaction Survey

We anticipate this survey will take less than two minutes to complete. We value and appreciate your time.

Surveys are sent to departments once a month, for immediate response, please contact the department directly. View the City of Plano department directory here.

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* 1. What date did you contact the City of Plano?

Date:

Date

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* 2. What reason led you to contact the City of Plano?

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* 3. Which department did you contact and by what method?

	Department	Method of Contact
Please Select:	Please Select: Department menu	Please Select: Method of Contact menu

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* 4. Name of person who helped you?

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* 5. What action did City staff take to help you?

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* 6. Please rate your experience, where 5 stars =Excellent

Unsatisfactory

Improvement Needed

Meets Expectations

Exceeds Expectations

Excellent

Unsatisfactory

Improvement Needed

Meets Expectations

Exceeds Expectations

Excellent

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* 7. In order to better SERVE you, please provide us with additional feedback. What went well? What could have been better? We read every word.

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* 8. Which of the following best describes you?

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* 9. Please provide your ZIP code:

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* 10. I would like to have someone contact me?

Yes

If you would like to be contacted, please enter your contact information in the box below. **By submitting a mobile number, I am opting in to receive text communications from The City of Plano. Message and data rates may apply. Message frequency varies.