City of Plano Customer Satisfaction Survey

Surveys are sent to departments once a month, for immediate response, please contact the department directly. View the City of Plano department directory here.

1.What date did you contact the City of Plano?(Required.)

Date:

Date

SuSunday

MoMonday

TuTuesday

WeWednesday

ThThursday

FrFriday

SaSaturday

2.Which department did you contact and by what method?(Required.)

Department

Method of Contact

Please Select:

3.Name of the person who helped you?

4.Please rate your experience, where 5 stars =Excellent(Required.)

5.What was the reason that led you to contact the City of Plano? What went well? What could have been better? Please provide us with any other specific feedback.

6.Which of the following best describes you?(Required.)

7.If you selected Other, please provide more details.

8.I would like to have someone contact me?

Yes

No

Please note - surveys are sent to departments at the beginning of the month for the month prior. If you would like to be contacted, please enter your contact information in the box below. **By submitting a mobile number, I am opting in to receive text communications from The City of Plano. Message and data rates may apply. Message frequency varies.