Community Center User Satisfaction Survey

Pima County Parks and Recreation is working on a master plan to guide future investments in community centers and programming. Your feedback will help us understand how well your local community center is meeting your needs — and how we can improve. This short survey should take less than 5 minutes. Thank you for sharing your input!

Question Title

1. Which community center do you or your family primarily use? (Select one)

Littletown Community Center

Ellie Towne Flowing Wells Community Center

Catalina Community Center

Picture Rocks Community Center

Drexel Heights Community Center

Robles Ranch Community Center

Ajo Community Center

Question Title

2. What is your age group?

Under 18

18–24

25–44

45–64

65+

Prefer not to answer

Question Title

3. How often do you or your family visit this community center?

Daily

Weekly

Monthly

A few times per year

Rarely

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4. How long is your drive to your primary community center?

Less than 10 minutes

10–20 minutes

21–30 minutes

More than 30 minutes

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5. What activities do you or your family typically participate in at this community center? (Select all that apply)

After school programs

School-break camps

Summer camp programs

Fitness classes

Educational classes or workshops

Arts and crafts

Youth or teen social programs

Youth sports programs

Teen sports programs

Senior Program/Active Adult Programs

Community meetings

Private rentals

Special events

Other (please specify): ___________

Question Title

6. How would you rate your overall satisfaction with the facility’s condition (e.g., building, furnishings, rooms)?

Excellent

Good

Fair

Poor

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7. How would you rate the cleanliness of the community center and surrounding areas?

Excellent

Good

Fair

Poor

Question Title

8. How would you rate the availability and quality of the following amenities at this community center? (Select one per row)

	Excellent	Good	Fair	Poor
Restrooms	Restrooms Excellent	Restrooms Good	Restrooms Fair	Restrooms Poor
Seating/lounge areas	Seating/lounge areas Excellent	Seating/lounge areas Good	Seating/lounge areas Fair	Seating/lounge areas Poor
Meeting or multipurpose rooms	Meeting or multipurpose rooms Excellent	Meeting or multipurpose rooms Good	Meeting or multipurpose rooms Fair	Meeting or multipurpose rooms Poor
Kitchen or food service areas (if applicable)	Kitchen or food service areas (if applicable) Excellent	Kitchen or food service areas (if applicable) Good	Kitchen or food service areas (if applicable) Fair	Kitchen or food service areas (if applicable) Poor
Parking	Parking Excellent	Parking Good	Parking Fair	Parking Poor
Outdoor areas (if applicable)	Outdoor areas (if applicable) Excellent	Outdoor areas (if applicable) Good	Outdoor areas (if applicable) Fair	Outdoor areas (if applicable) Poor
Fitness Equipment (if applicable)	Fitness Equipment (if applicable) Excellent	Fitness Equipment (if applicable) Good	Fitness Equipment (if applicable) Fair	Fitness Equipment (if applicable) Poor
Computer Lab (if applicable)	Computer Lab (if applicable) Excellent	Computer Lab (if applicable) Good	Computer Lab (if applicable) Fair	Computer Lab (if applicable) Poor

Question Title

9. How satisfied are you with the community center’s operating days and hours?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Question Title

10. How satisfied are you with the variety and availability of programs offered at this community center?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

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11. Please rank the following infrastructure improvements needed at this community center in order of priority (1 = Most important, 5 = Least important)

Question Title

12. What types of new programs or services would you or your family like to see offered at this community center? (Select all that apply)

More fitness and wellness classes (e.g., yoga, aerobics, strength training)

Educational programs (e.g., computer skills, language classes, financial literacy)

Arts and cultural programs (e.g., painting, dance, music)

Youth programs

Teen programs

Youth Sports (e.g., basketball, soccer, volleyball)

Teen sports (e.g., basketball, soccer, volleyball)

Adult programs

Senior/Active Adult programs

Events or activities for all ages

Weekend programs

Evening programs

Outdoor activities or nature-based programs

Technology access or training (e.g., public computers, Wi-Fi support)

Community Center User Satisfaction Survey

Question Title

1. Which community center do you or your family primarily use? (Select one)

Question Title

2. What is your age group?

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3. How often do you or your family visit this community center?

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4. How long is your drive to your primary community center?

Question Title

5. What activities do you or your family typically participate in at this community center? (Select all that apply)

Question Title

6. How would you rate your overall satisfaction with the facility’s condition (e.g., building, furnishings, rooms)?

Question Title

7. How would you rate the cleanliness of the community center and surrounding areas?

Question Title

8. How would you rate the availability and quality of the following amenities at this community center? (Select one per row)

Question Title

9. How satisfied are you with the community center’s operating days and hours?

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10. How satisfied are you with the variety and availability of programs offered at this community center?

Question Title

11. Please rank the following infrastructure improvements needed at this community center in order of priority (1 = Most important, 5 = Least important)

Question Title

12. What types of new programs or services would you or your family like to see offered at this community center? (Select all that apply)

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13. Is there anything that prevents you or your family from using the community center more often?

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14. Please share any additional comments, suggestions, or feedback to help improve this community center:

Community Center User Satisfaction Survey

Question Title

* 1. Which community center do you or your family primarily use? (Select one)

Question Title

* 2. What is your age group?

Question Title

* 3. How often do you or your family visit this community center?

Question Title

* 4. How long is your drive to your primary community center?

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* 5. What activities do you or your family typically participate in at this community center? (Select all that apply)

Question Title

* 6. How would you rate your overall satisfaction with the facility’s condition (e.g., building, furnishings, rooms)?

Question Title

* 7. How would you rate the cleanliness of the community center and surrounding areas?

Question Title

* 8. How would you rate the availability and quality of the following amenities at this community center? (Select one per row)

Question Title

* 9. How satisfied are you with the community center’s operating days and hours?

Question Title

* 10. How satisfied are you with the variety and availability of programs offered at this community center?

Question Title

* 11. Please rank the following infrastructure improvements needed at this community center in order of priority (1 = Most important, 5 = Least important)

Question Title

* 12. What types of new programs or services would you or your family like to see offered at this community center? (Select all that apply)

Question Title

* 13. Is there anything that prevents you or your family from using the community center more often?

Question Title

* 14. Please share any additional comments, suggestions, or feedback to help improve this community center:

1. Which community center do you or your family primarily use? (Select one)

2. What is your age group?

3. How often do you or your family visit this community center?

4. How long is your drive to your primary community center?

5. What activities do you or your family typically participate in at this community center? (Select all that apply)

6. How would you rate your overall satisfaction with the facility’s condition (e.g., building, furnishings, rooms)?

7. How would you rate the cleanliness of the community center and surrounding areas?

8. How would you rate the availability and quality of the following amenities at this community center? (Select one per row)

9. How satisfied are you with the community center’s operating days and hours?

10. How satisfied are you with the variety and availability of programs offered at this community center?

11. Please rank the following infrastructure improvements needed at this community center in order of priority (1 = Most important, 5 = Least important)

12. What types of new programs or services would you or your family like to see offered at this community center? (Select all that apply)

13. Is there anything that prevents you or your family from using the community center more often?

14. Please share any additional comments, suggestions, or feedback to help improve this community center: