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Phoenix Drive & Indian Creek Construction Customer Survey
1.
Did you attend the Town Hall meeting prior to the start of the project?
If so, was it valuable?
If not, what information could have been included to make it more valuable?
Other (please specify)
2.
How would you rate the effectiveness of communications from staff throughout the project? (10 being the highest and 1 being the lowest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Other (please specify)
3.
How would you rate the effectiveness of communications from the contractor throughout the project? (10 being the highest and 1 being the lowest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Other (please specify)
4.
What do you consider the most effective mode of communication?
Phone (Everbridge / TC Aerts)
Email
Town Website
Portable Message Boards
Door Hangers / Personal Contact
Marquee's
Social Media (Facebook / Twitter)
Other (please specify)
5.
How would you rate the overall effectiveness of staff in addressing individual concerns/ problems? (10 being the highest and 1 being the lowest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Other (please specify)
6.
How would you rate the overall effectiveness of the contractor in addressing individual concerns/ problems? (10 being the highest and 1 being the lowest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Other (please specify)
7.
How would you rate the professionalism / competence of staff? (10 being the highest and 1 being the lowest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Other (please specify)
8.
How would you rate the professionalism / competence of the contractor? (10 being the highest and 1 being the lowest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Other (please specify)
9.
How would you rate your overall satisfaction with the project / result/ experience? (10 being the highest and 1 being the lowest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Other (please specify)
10.
How can we better serve residents in future Captial Improvement Projects (CIP)?
11.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 11 answered
