Thank you for your time and support! The survey will take approximately 5 minutes to complete.

The library is currently preparing a three year strategic plan. Your input will help guide us and improve our services.  We value your confidentiality, all responses are anonymous. 

* 1. Do you have a library card?

* 2. On average, how often do you use the library?

* 3. What are your main reasons for using the library? Check all that apply. 

* 4. If you do not use the library, why not?

* 5. In the past year, please describe the service you received at the library. Please check all items that apply.

* 6. Are you comfortable asking the staff for help?

* 7. How would you rate any of the following library services?

  Excellent Good Fair Poor Don't Know N/A
Customer Service
Collection (Books, DVDs etc.)
Adult Programs
Children's Programs
Library Website
Online Services (catalog, research databases and resources like Instaflix, Ebsco, etc.) 
ILL (Interlibrary Loan) 
Library policies (borrowing rules, residency requirements)
Computers and printers
Internet
Facility
Hours of Operation
Overall, how would you rate the library

* 8. How important is each of the library services to you?

  Very Important Important Somewhat Important Not Important Don't Know N/A
Borrowing materials
Help from librarians (finding information or a book, answering questions etc.) 
Programs
Computers and Printers
Help using computers and printers
Reading/ Work areas
Community meeting room
Internet access
ILL services (interlibrary loan) 
Library website
Online services and resources (catalog, databases)
Photocopier
Newspapers and magazines
Overall, how important is the library to you or your family?

* 9. Check preferred formats of library materials

* 10. In the past year, which programs have you enjoyed most and why?

* 11. Where do you find out about library programs? Check all that apply. 

* 12. What do you value most about the library?

* 13. How could the library or its services be improved, if at all?

* 14. How does the library benefit you or the community?

* 15. How old are you? (Leave blank if prefer not to answer) 

* 16. What is your employment status?

* 17. Do you work from home for any part of your job?

* 18. Is anyone in your family currently being homeschooled?  

* 19. Have you used the library during any part of your job search or to assist someone else in finding work?

* 20. If offered, would you, or anyone in your family, use homebound library delivery services? (By mail or delivery)

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