Town of Pelham Public Library Confidential Survey

In an effort to ensure the Town of Pelham Public Library continues to meet the community’s needs, we have created this survey to provide Pelham residents the opportunity to provide feedback about how they use the library. The survey, which takes less than 10 minutes to complete, includes questions on what books and programming patrons enjoy most and what services might be added to enhance the Library’s value for local residents. The survey is part of an ongoing effort to connect with the community particularly as the Library develops its new operating plan. If you have any questions, please contact Augusta Turner, Managing Librarian, at (914) 738-1234.

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* 1. I know about the library's...

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* 2. Which of the following do you check out?

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* 3. How would you rate the library's electronic resources?

  Excellent Very Good Good Poor Don't Know
Downloadable audiobooks
Downloadable books
Streaming and downloadable media, movies
Early literacy materials
Music
Encyclopedia Databases
Tutor.com
Health resources
Job and career resources
Fax machine

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* 4. Do you have a library card?

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* 5. Do you or anyone in your family use the library to work or do homework?

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* 6. On the technology side of things, I wish the library had...

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* 7. How would you rate the Children's (Elementary School)...

  Excellent Very Good Good Poor Don't Know/Not applicable
Programs
Fiction selection
Non Fiction selection
Audio books
DVDs
Space/furnishings

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* 8. Do you read (or listen) to...

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* 9. I learn about library events, new books, programs, etc. from...

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* 10. How would you rate the library's physical environment?

  Excellent Very Good Good Poor Don't know
Comfort and cleanliness
Arrangement of collection
Interior signs to help locate materials
Noise level
Temperature
Handicap accessibility
Restrooms
Space/furnishings

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* 11. How easy is it to find what you're looking for in the library?

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* 12. How could the library or its services be improved, if at all?

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* 13. How often do you use Pelham's library?

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* 14. How likely is it that you would recommend Pelham Public Library to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 15. From where do you download audio books?

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* 16. How does the library benefit you or the community?

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* 17. Which libraries have you used in the past six months?

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* 18. What's your favorite genre to read?

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* 19. I wish the library had...

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* 20. I would like to see more programs about or for...

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* 21. How would you rate teen...

  Excellent Very Good Good Poor Don't know/Not applicable
Programs
Non-fiction collection
E-books
Fiction collection
Audiobooks

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* 22. How would you rate adult...

  Excellent Very Good Good Poor Don't Know/Not applicable
Newspapers/magazines
Fiction collection
E-Books
Audio books
Print Reference
Non fiction collection
DVDs
Large print

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* 23. Do you have any other comments, questions, or concerns?

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* 24. I have lived in Pelham...

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* 25. Please indicate your age

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* 26. Members of my household who use the library include...

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* 27. How would you rate the pre-school...

  Excellent Very Good Good Poor Don't know
Books on tape
Books
Play space
Programming
Electronics (iPads)

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* 28. What do you value MOST about the library?

T