1. Recognize how emotional intelligence factors into decision making.
1. Recognize how emotional intelligence factors into decision making. Not Needed
1. Recognize how emotional intelligence factors into decision making. Not Very Important
1. Recognize how emotional intelligence factors into decision making. Neutral
1. Recognize how emotional intelligence factors into decision making. Somewhat Critical
1. Recognize how emotional intelligence factors into decision making. Most Critical
2. Observe, recognize, and interpret human behavior.
2. Observe, recognize, and interpret human behavior. Not Needed
2. Observe, recognize, and interpret human behavior. Not Very Important
2. Observe, recognize, and interpret human behavior. Neutral
2. Observe, recognize, and interpret human behavior. Somewhat Critical
2. Observe, recognize, and interpret human behavior. Most Critical
3. Respond with empathy and sympathy in a variety of situations.
3. Respond with empathy and sympathy in a variety of situations. Not Needed
3. Respond with empathy and sympathy in a variety of situations. Not Very Important
3. Respond with empathy and sympathy in a variety of situations. Neutral
3. Respond with empathy and sympathy in a variety of situations. Somewhat Critical
3. Respond with empathy and sympathy in a variety of situations. Most Critical
4. Observe a person’s body language to assess attitude, intentions, etc.
4. Observe a person’s body language to assess attitude, intentions, etc. Not Needed
4. Observe a person’s body language to assess attitude, intentions, etc. Not Very Important
4. Observe a person’s body language to assess attitude, intentions, etc. Neutral
4. Observe a person’s body language to assess attitude, intentions, etc. Somewhat Critical
4. Observe a person’s body language to assess attitude, intentions, etc. Most Critical
5. Promptly intervene to stop improper, unethical or illegal peer conduct.
5. Promptly intervene to stop improper, unethical or illegal peer conduct. Not Needed
5. Promptly intervene to stop improper, unethical or illegal peer conduct. Not Very Important
5. Promptly intervene to stop improper, unethical or illegal peer conduct. Neutral
5. Promptly intervene to stop improper, unethical or illegal peer conduct. Somewhat Critical
5. Promptly intervene to stop improper, unethical or illegal peer conduct. Most Critical
6. Promptly recognize duty-to-intervene circumstances and take action.
6. Promptly recognize duty-to-intervene circumstances and take action. Not Needed
6. Promptly recognize duty-to-intervene circumstances and take action. Not Very Important
6. Promptly recognize duty-to-intervene circumstances and take action. Neutral
6. Promptly recognize duty-to-intervene circumstances and take action. Somewhat Critical
6. Promptly recognize duty-to-intervene circumstances and take action. Most Critical
7. Apply ethical principles to solve peer-related problems.
7. Apply ethical principles to solve peer-related problems. Not Needed
7. Apply ethical principles to solve peer-related problems. Not Very Important
7. Apply ethical principles to solve peer-related problems. Neutral
7. Apply ethical principles to solve peer-related problems. Somewhat Critical
7. Apply ethical principles to solve peer-related problems. Most Critical
8. Recognize when to intervene during a use of force matter.
8. Recognize when to intervene during a use of force matter. Not Needed
8. Recognize when to intervene during a use of force matter. Not Very Important
8. Recognize when to intervene during a use of force matter. Neutral
8. Recognize when to intervene during a use of force matter. Somewhat Critical
8. Recognize when to intervene during a use of force matter. Most Critical
9. Recognize when to intervene during an ethical matter.
9. Recognize when to intervene during an ethical matter. Not Needed
9. Recognize when to intervene during an ethical matter. Not Very Important
9. Recognize when to intervene during an ethical matter. Neutral
9. Recognize when to intervene during an ethical matter. Somewhat Critical
9. Recognize when to intervene during an ethical matter. Most Critical
10. Recognize when to intervene during an officer safety matter.
10. Recognize when to intervene during an officer safety matter. Not Needed
10. Recognize when to intervene during an officer safety matter. Not Very Important
10. Recognize when to intervene during an officer safety matter. Neutral
10. Recognize when to intervene during an officer safety matter. Somewhat Critical
10. Recognize when to intervene during an officer safety matter. Most Critical
11. Recognize when to intervene during a policy matter.
11. Recognize when to intervene during a policy matter. Not Needed
11. Recognize when to intervene during a policy matter. Not Very Important
11. Recognize when to intervene during a policy matter. Neutral
11. Recognize when to intervene during a policy matter. Somewhat Critical
11. Recognize when to intervene during a policy matter. Most Critical
12. Recognize when to intervene during a medical emergency.
12. Recognize when to intervene during a medical emergency. Not Needed
12. Recognize when to intervene during a medical emergency. Not Very Important
12. Recognize when to intervene during a medical emergency. Neutral
12. Recognize when to intervene during a medical emergency. Somewhat Critical
12. Recognize when to intervene during a medical emergency. Most Critical
13. Recognize ethical conflicts and take appropriate intervention action.
13. Recognize ethical conflicts and take appropriate intervention action. Not Needed
13. Recognize ethical conflicts and take appropriate intervention action. Not Very Important
13. Recognize ethical conflicts and take appropriate intervention action. Neutral
13. Recognize ethical conflicts and take appropriate intervention action. Somewhat Critical
13. Recognize ethical conflicts and take appropriate intervention action. Most Critical
14. Discuss inappropriate or unethical peer conduct with a supervisor.
14. Discuss inappropriate or unethical peer conduct with a supervisor. Not Needed
14. Discuss inappropriate or unethical peer conduct with a supervisor. Not Very Important
14. Discuss inappropriate or unethical peer conduct with a supervisor. Neutral
14. Discuss inappropriate or unethical peer conduct with a supervisor. Somewhat Critical
14. Discuss inappropriate or unethical peer conduct with a supervisor. Most Critical
15. Prepare written reports documenting inappropriate or unethical peer conduct.
15. Prepare written reports documenting inappropriate or unethical peer conduct. Not Needed
15. Prepare written reports documenting inappropriate or unethical peer conduct. Not Very Important
15. Prepare written reports documenting inappropriate or unethical peer conduct. Neutral
15. Prepare written reports documenting inappropriate or unethical peer conduct. Somewhat Critical
15. Prepare written reports documenting inappropriate or unethical peer conduct. Most Critical
16. Defuse a stressful event involving peers.
16. Defuse a stressful event involving peers. Not Needed
16. Defuse a stressful event involving peers. Not Very Important
16. Defuse a stressful event involving peers. Neutral
16. Defuse a stressful event involving peers. Somewhat Critical
16. Defuse a stressful event involving peers. Most Critical
17. Communicate effectively with peers during disputes.
17. Communicate effectively with peers during disputes. Not Needed
17. Communicate effectively with peers during disputes. Not Very Important
17. Communicate effectively with peers during disputes. Neutral
17. Communicate effectively with peers during disputes. Somewhat Critical
17. Communicate effectively with peers during disputes. Most Critical
18. Mediate to resolve differences between peers.
18. Mediate to resolve differences between peers. Not Needed
18. Mediate to resolve differences between peers. Not Very Important
18. Mediate to resolve differences between peers. Neutral
18. Mediate to resolve differences between peers. Somewhat Critical
18. Mediate to resolve differences between peers. Most Critical
19. Maintain a calm demeanor to prevent a tense situation from escalating or becoming worse.
19. Maintain a calm demeanor to prevent a tense situation from escalating or becoming worse. Not Needed
19. Maintain a calm demeanor to prevent a tense situation from escalating or becoming worse. Not Very Important
19. Maintain a calm demeanor to prevent a tense situation from escalating or becoming worse. Neutral
19. Maintain a calm demeanor to prevent a tense situation from escalating or becoming worse. Somewhat Critical
19. Maintain a calm demeanor to prevent a tense situation from escalating or becoming worse. Most Critical
20. Maintain positive relationships with peers.
20. Maintain positive relationships with peers. Not Needed
20. Maintain positive relationships with peers. Not Very Important
20. Maintain positive relationships with peers. Neutral
20. Maintain positive relationships with peers. Somewhat Critical
20. Maintain positive relationships with peers. Most Critical
21. Verbally correct unethical or illegal conduct by peers.
21. Verbally correct unethical or illegal conduct by peers. Not Needed
21. Verbally correct unethical or illegal conduct by peers. Not Very Important
21. Verbally correct unethical or illegal conduct by peers. Neutral
21. Verbally correct unethical or illegal conduct by peers. Somewhat Critical
21. Verbally correct unethical or illegal conduct by peers. Most Critical
22. Recognize and defuse personnel conflicts with other officers.
22. Recognize and defuse personnel conflicts with other officers. Not Needed
22. Recognize and defuse personnel conflicts with other officers. Not Very Important
22. Recognize and defuse personnel conflicts with other officers. Neutral
22. Recognize and defuse personnel conflicts with other officers. Somewhat Critical
22. Recognize and defuse personnel conflicts with other officers. Most Critical
23. Use body language to project control and influence the situation.
23. Use body language to project control and influence the situation. Not Needed
23. Use body language to project control and influence the situation. Not Very Important
23. Use body language to project control and influence the situation. Neutral
23. Use body language to project control and influence the situation. Somewhat Critical
23. Use body language to project control and influence the situation. Most Critical
24. Maintain a calm demeanor when experiencing criticism from peers and the public.
24. Maintain a calm demeanor when experiencing criticism from peers and the public. Not Needed
24. Maintain a calm demeanor when experiencing criticism from peers and the public. Not Very Important
24. Maintain a calm demeanor when experiencing criticism from peers and the public. Neutral
24. Maintain a calm demeanor when experiencing criticism from peers and the public. Somewhat Critical
24. Maintain a calm demeanor when experiencing criticism from peers and the public. Most Critical
25. Mediate disputes happening between an officer and a community member.
25. Mediate disputes happening between an officer and a community member. Not Needed
25. Mediate disputes happening between an officer and a community member. Not Very Important
25. Mediate disputes happening between an officer and a community member. Neutral
25. Mediate disputes happening between an officer and a community member. Somewhat Critical
25. Mediate disputes happening between an officer and a community member. Most Critical
26. Recognize the officer’s role in agency cultural transformation.
26. Recognize the officer’s role in agency cultural transformation. Not Needed
26. Recognize the officer’s role in agency cultural transformation. Not Very Important
26. Recognize the officer’s role in agency cultural transformation. Neutral
26. Recognize the officer’s role in agency cultural transformation. Somewhat Critical
26. Recognize the officer’s role in agency cultural transformation. Most Critical