2017 - Obstetrics Patient Experience AMGH Inpatient Maternity Patient Survey Question Title * 1. During this hospital stay, how often did nurses treat you with respect and courtesy? Always Usually Sometimes Never OK Question Title * 2. During this hospital stay, how often did nurses listen carefully to you? Always Usually Sometimes Never OK Question Title * 3. During this hospital stay, how often did nurses explain things in a way you could understand? Always Usually Sometimes Never OK Question Title * 4. During this hospital stay, how often did doctors treat you with respect and courtesy? Always Usually Sometimes Never OK Question Title * 5. During this hospital stay, how often did doctors listen carefully to you? Always Usually Sometimes Never OK Question Title * 6. During this hospital stay, how often did doctors explain things in a way you could understand? Always Usually Sometimes Never OK Question Title * 7. During this hospital stay, how often was your pain well controlled? Always Usually Sometimes Never OK Question Title * 8. Did you get the support you needed to help with any anxieties, fears or worries you had during this hospital stay? Always Usually Sometimes Never Not applicable OK Question Title * 9. Were you involved as much as you wanted to be in decisions about your care and treatment? Always Usually Sometimes Never OK Question Title * 10. Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before your hospital stay? Completely Quite a bit Partly Not at all Not applicable OK Question Title * 11. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital? Completely Quite a bit Partly Not at all OK Question Title * 12. While in the hospital, did your doctor, midwife, or nurse answer your questions about your childbirth in a way you could understand? Completely Quite a bit Partly Not at all I did not have questions OK Question Title * 13. While in the hospital, were you given enough information about what to expect about your own physical recovery after birth? Completely Quite a bit Partly Not at all OK Question Title * 14. Were you given enough information about any emotional changes you might experience after the birth? Completely Quite a bit Partly Not at all OK Question Title * 15. While in the hospital, did your doctor, midwife or nurse discuss different options for pain control during the labour and delivery with you? Completely Quite a bit Partly Not at all OK Question Title * 16. Overall, was your pain well controlled? Please answer on a scale where 0 is “not controlled at all” and 10 is “controlled completely” 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 OK Question Title * 17. While in hospital, did you get enough information about caring for your baby? Completely Quite a bit Partly Not at all OK Question Title * 18. While in the hospital, did you get enough information to support your decision to breast feed or bottle feed your baby? Completely Quite a bit Partly Not at all OK Question Title * 19. While in the hospital, did doctors, midwives or nurses give you the assistance and support you needed to help you breast feed your baby? Completely Quite a bit Partly Not at all Not applicable OK Question Title * 20. While in the hospital, did you get enough information about bathing your baby? Completely Quite a bit Partly Not at all OK Question Title * 21. After the birth of your baby, were other family members or those close to you able to stay with you as much as you wanted? Completely Quite a bit Partly Not at all OK Question Title * 22. While in the hospital, did doctors, midwives or nurses respect your wishes for labour and delivery in the care that was provided? Completely Quite a bit Partly Not at all OK Question Title * 23. Before you left the hospital, did hospital staff tell you what symptoms to watch for in your baby? Completely Quite a bit Partly Not at all OK Question Title * 24. Before you left the hospital, were you given enough information about support services available in your community for you and your baby? Completely Quite a bit Partly Not at all OK Question Title * 25. Before you left the hospital, did you get enough information from hospital staff about appointments and tests you and your baby needed after you left the hospital? Completely Quite a bit Partly Not at all OK Question Title * 26. Did your prenatal care prepare you for your labour and delivery at the hospital? Completely Quite a bit Partly Not at all N/A OK Question Title * 27. Was this your first childbirth experience? Yes No OK Question Title * 28. During this hospital stay, did you get information in writing about what symptoms or health problems to look out for after you left the hospital? Yes No OK Question Title * 29. Would you recommend this hospital to your friends and family? Yes No OK Question Title * 30. Is there anyone you would like to recognize for providing exceptional care? OK Question Title * 31. Is there anything else we could do to improve your experience at Alexandra Marine and General Hospital? OK Question Title * 32. Would you be willing to discuss your experience with a member of our leadership team?If yes, please provide full name and contact information. OK DONE