AMGH Inpatient Maternity Patient Survey 

During this hospital stay, how often did nurses treat you with respect and courtesy?

Question Title

* 1. During this hospital stay, how often did nurses treat you with respect and courtesy?

During this hospital stay, how often did nurses listen carefully to you?

Question Title

* 2. During this hospital stay, how often did nurses listen carefully to you?

During this hospital stay, how often did nurses explain things in a way you could understand?

Question Title

* 3. During this hospital stay, how often did nurses explain things in a way you could understand?

During this hospital stay, how often did doctors treat you with respect and courtesy?

Question Title

* 4. During this hospital stay, how often did doctors treat you with respect and courtesy?

During this hospital stay, how often did doctors listen carefully to you?

Question Title

* 5. During this hospital stay, how often did doctors listen carefully to you?

During this hospital stay, how often did doctors explain things in a way you could understand?

Question Title

* 6. During this hospital stay, how often did doctors explain things in a way you could understand?

During this hospital stay, how often was your pain well controlled?

Question Title

* 7. During this hospital stay, how often was your pain well controlled?

Did you get the support you needed to help with any anxieties, fears or worries you had during this hospital stay?

Question Title

* 8. Did you get the support you needed to help with any anxieties, fears or worries you had during this hospital stay?

Were you involved as much as you wanted to be in decisions about your care and treatment?

Question Title

* 9. Were you involved as much as you wanted to be in decisions about your care and treatment?

Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before your hospital stay?

Question Title

* 10. Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before your hospital stay?

Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?

Question Title

* 11. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?

While in the hospital, did your doctor, midwife, or nurse answer your questions about your childbirth in a way you could understand?

Question Title

* 12. While in the hospital, did your doctor, midwife, or nurse answer your questions about your childbirth in a way you could understand?

While in the hospital, were you given enough information about what to expect about your own physical recovery after birth?

Question Title

* 13. While in the hospital, were you given enough information about what to expect about your own physical recovery after birth?

Were you given enough information about any emotional changes you might experience after the birth?

Question Title

* 14. Were you given enough information about any emotional changes you might experience after the birth?

While in the hospital, did your doctor, midwife or nurse discuss different options for pain control during the labour and delivery with you?

Question Title

* 15. While in the hospital, did your doctor, midwife or nurse discuss different options for pain control during the labour and delivery with you?

Overall, was your pain well controlled? Please answer on a scale where 0 is “not controlled at all” and 10 is “controlled completely”

Question Title

* 16. Overall, was your pain well controlled? Please answer on a scale where 0 is “not controlled at all” and 10 is “controlled completely”

While in hospital, did you get enough information about caring for your baby?

Question Title

* 17. While in hospital, did you get enough information about caring for your baby?

While in the hospital, did you get enough information to support your decision to breast feed or bottle feed your baby?

Question Title

* 18. While in the hospital, did you get enough information to support your decision to breast feed or bottle feed your baby?

While in the hospital, did doctors, midwives or nurses give you the assistance and support you needed to help you breast feed your baby?

Question Title

* 19. While in the hospital, did doctors, midwives or nurses give you the assistance and support you needed to help you breast feed your baby?

While in the hospital, did you get enough information about bathing your baby?

Question Title

* 20. While in the hospital, did you get enough information about bathing your baby?

After the birth of your baby, were other family members or those close to you able to stay with you as much as you wanted?

Question Title

* 21. After the birth of your baby, were other family members or those close to you able to stay with you as much as you wanted?

While in the hospital, did doctors, midwives or nurses respect your wishes for labour and delivery in the care that was provided?

Question Title

* 22. While in the hospital, did doctors, midwives or nurses respect your wishes for labour and delivery in the care that was provided?

Before you left the hospital, did hospital staff tell you what symptoms to watch for in your baby?

Question Title

* 23. Before you left the hospital, did hospital staff tell you what symptoms to watch for in your baby?

Before you left the hospital, were you given enough information about support services available in your community for you and your baby?

Question Title

* 24. Before you left the hospital, were you given enough information about support services available in your community for you and your baby?

Before you left the hospital, did you get enough information from hospital staff about appointments and tests you and your baby needed after you left the hospital?

Question Title

* 25. Before you left the hospital, did you get enough information from hospital staff about appointments and tests you and your baby needed after you left the hospital?

Did your prenatal care prepare you for your labour and delivery at the hospital?

Question Title

* 26. Did your prenatal care prepare you for your labour and delivery at the hospital?

Was this your first childbirth experience?

Question Title

* 27. Was this your first childbirth experience?

During this hospital stay, did you get information in writing about what symptoms or health problems to look out for after you left the hospital?

Question Title

* 28. During this hospital stay, did you get information in writing about what symptoms or health problems to look out for after you left the hospital?

Would you recommend this hospital to your friends and family?

Question Title

* 29. Would you recommend this hospital to your friends and family?

Is there anyone you would like to recognize for providing exceptional care?

Question Title

* 30. Is there anyone you would like to recognize for providing exceptional care?

Is there anything else we could do to improve your experience at Alexandra Marine and General Hospital?

Question Title

* 31. Is there anything else we could do to improve your experience at Alexandra Marine and General Hospital?

Would you be willing to discuss your experience with a member of our leadership team?

If yes, please provide full name and contact information.

Question Title

* 32. Would you be willing to discuss your experience with a member of our leadership team?

If yes, please provide full name and contact information.

T