2017 - Inpatient Care Patient Experience Survey AMGH Inpatient Care Survey Question Title * 1. I was a patient on: 1st Floor/ICU 2nd Floor 3rd Floor OK Question Title * 2. During this hospital stay, how often did nurses treat you with respect and courtesy? Always Usually Sometimes Never OK Question Title * 3. During this hospital stay, how often did nurses listen carefully to you? Always Usually Sometimes Never OK Question Title * 4. During this hospital stay, how often did nurses explain things in a way you could understand? Always Usually Sometimes Never OK Question Title * 5. During this hospital stay, how often did doctors treat you with respect and courtesy? Always Usually Sometimes Never OK Question Title * 6. During this hospital stay, how often did doctors listen carefully to you? Always Usually Sometimes Never OK Question Title * 7. During this hospital stay, how often did doctors explain things in a way you could understand? Always Usually Sometimes Never OK Question Title * 8. During this hospital stay, how often were your room and bathroom kept clean? Always Usually Sometimes Never OK Question Title * 9. During this hospital stay, how often was your pain well controlled? Always Usually Sometimes Never Not applicable - I had no pain OK Question Title * 10. Did you receive written information regarding symptoms/health issues, related to this admission, to look for after you left? Yes No OK Question Title * 11. Would you recommend this hospital to your family and friends? Yes No OK Question Title * 12. During this hospital stay, did you get all the information you needed about your condition and treatment? Yes No OK Question Title * 13. Did you get the support you needed to help with any anxieties, fears or worries you had during this hospital stay? Yes No OK Question Title * 14. Were you involved as much as you wanted to be in decisions about your care and treatment? Yes No OK Question Title * 15. Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before your hospital stay? Yes No OK Question Title * 16. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital? Yes No OK Question Title * 17. Is there anyone you would like to recognize for providing exceptional care? OK Question Title * 18. Is there anything else we could do to improve your experience at Alexandra Marine and General Hospital? OK Question Title * 19. If you would like to discuss your experience with a member of our leadership team please provide full name and contact information. OK DONE