AMGH Ambulatory Care Clinic Patient Survey

During this clinic visit, did you know where to go once you arrived at the hospital?

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* 1. During this clinic visit, did you know where to go once you arrived at the hospital?

Would you recommend this department to your friends and family?

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* 2. Would you recommend this department to your friends and family?

It is our practice to phone each patient 1-2 weeks before each appointment. Did you receive a reminder call?

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* 3. It is our practice to phone each patient 1-2 weeks before each appointment. Did you receive a reminder call?

If you left a message at the clinic, did you receive a reply within a reasonable timeframe?

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* 4. If you left a message at the clinic, did you receive a reply within a reasonable timeframe?

During this visit, how often did staff treat you with respect and courtesy?

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* 5. During this visit, how often did staff treat you with respect and courtesy?

During this visit, were you seen close to your scheduled appointment time?

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* 6. During this visit, were you seen close to your scheduled appointment time?

During this visit, were things explained to you in a way you could understand?

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* 7. During this visit, were things explained to you in a way you could understand?

During this visit, did you feel you had enough time to speak with your health care provider?

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* 8. During this visit, did you feel you had enough time to speak with your health care provider?

After your visit, did you understand your plan of care?

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* 9. After your visit, did you understand your plan of care?

Is there anyone you would like recognized for providing exceptional care?

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* 10. Is there anyone you would like recognized for providing exceptional care?

Is there anything else we could do to improve your experience at Alexandra Marine and General Hospital?

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* 11. Is there anything else we could do to improve your experience at Alexandra Marine and General Hospital?

Please provide full name and contact information if you would like to discuss your experience with a member of our leadership team.

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* 12. Please provide full name and contact information if you would like to discuss your experience with a member of our leadership team.

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