Skip to content
HealthCheck Patient Portal Satisfaction Survey
*
1.
Thinking about the last time you used the Patient Portal; please indicate which type of user you are:
(Required.)
Patient
Family member
Caregiver
Substitute Decision Maker/Power of Attorney
Other (please specify)
*
2.
How long have you been using the Patient Portal?
(Required.)
3 months or less
4-6 months
7-12 months
more than a year
I have not used it
*
3.
Thinking about your use of the Patient Portal, how would you rate:
(Required.)
Your overall experience with using the Patient Portal
Accessibility of the information
The accuracy of the content provided to you
The Patient Portal as a reliable resource
Patient Portal meeting my care needs
My satisfaction with access to manage my own health information
The usefulness of the lab results in the format presented in the Patient Portal
The usefulness of the visit history in the format presented in the Patient Portal
The usefulness of the reports in the format presented in the Patient Portal
The usefulness of the medication tab to view medications and renew prescriptions in the format presented in the Patient Portal
The usefulness of the message tab to view and send messages to clinicians involved in your care list with instructions in the format presented in the Patient Portal
*
4.
Thinking about your use of the Patient Portal, how would you rate:
(Required.)
It was easy to register to use the Patient Portal
It was easy to log into Patient Portal with my credentials
The information on the Portal is accurate
The information on the Portal is current
The information on the Portal is easy to understand
The Patient Portal saves me time
The Patient Portal helps focus on achieving the goals of my/family member’s recovery
The Patient Portal helps in coordinating my/family member’s care
Using Patient Portal makes it easier for me/my family member to get non urgent medical care
I would recommend using the Patient Portal to a family member or friend
I would continue to use the Patient Portal in the future
5.
Do you have any concerns about using the Patient Portal? If yes, please describe your concerns:
6.
Are there any improvements or additional information you would like to see on the Patient Portal? If yes, please describe:
*
7.
Please indicate which area you received service from at Ontario Shores in the last 6 months (check all that apply).
(Required.)
Geriatric Dementia Unit
Geriatric Transitional Unit
Geriatric Psychiatry Unit
Complex General Psychiatry A, B, C, or D
Adolescent Inpatient Unit
Adolescent Eating Disorders Unit
Dual Diagnosis Services—Inpatient Unit
Forensics Inpatient Unit
Forensics Outpatient Services
Adolescent Outpatient Services
Adult Anxiety and Mood Clinic
Borderline Personality & Self-Regulation Clinic
Complex General Psychiatry Outpatient Services
Dual Diagnosis Services—Outreach
Electroconvulsive Therapy Clinic
Geriatric Outpatient Services
Homes for Special Care
Metabolic and Weight Management Clinic
Partial Hospitalization Program
Prompt Care Clinic
Psychosis Services
Transitional Aged Youth Services
Traumatic Stress Clinic
Vocational Rehabilitation
Women’s Clinic
Assertive Community Treatment Team (ACTT)
Unknown
None of the Above
Other (please specify)
Thank you for participating in our survey! If you have any further feedback or questions please contact Bethany Holeschek at holeschekb@ontarioshores.ca or 905-430-4055 ext 6623
Current Progress,
0 of 7 answered
