Screen Reader Mode Icon

Dear Laboratory User,

Pathology First is carrying out this survey to gain an understanding of the levels of satisfaction amongst GPs, Practice Managers and clinical teams using the service.  We invite you to participate in this short survey and welcome your feedback. The information provided will be invaluable in the improvement and development of our services. 

The core of the survey is 12 questions with tick box answers. It is based on a set of questions provided by the Royal College of Pathologists and should take about four minutes to complete. You have the option to provide free text comments at the end. Thank you for taking part in our survey. 

Question Title

* 1. “I am satisfied with the quality of professional advice that I receive from the laboratory”

Question Title

* 2. "Professional advice is readily available form the laboratory when needed."

Question Title

* 3. "I am confident that urgent/unexpected results will be promptly communicated to me or my cover”

Question Title

* 4. “ The local systems to collect and transport specimens work well”

Question Title

* 5. “The level of out of hours service meets my needs”

Question Title

* 6. “I am very satisfied with the phlebotomy services available to my patients”

Question Title

* 7. “I am satisfied with the access and the service provided via the telephone”

Question Title

* 8. “I can trust the laboratory to provide results/reports when I need them”

Question Title

* 9. “I would recommend this laboratory service to a colleague”

Question Title

* 10. “I know how to raise a complaint/ issue regarding the laboratory service”

Question Title

* 11. Would you be interested in a virtual seminar about the pathology service?

Question Title

* 12. Would you like to receive more communications about the service?

Question Title

* 13. Would you like to receive more communications about the service?

Question Title

* 14. Please add further comments that you would like to be considered or replied to:

Question Title

* 15. If you require a response to Q12 or any other area you have highlighted, please supply contact details below and we will be in touch. 

We wish to thank you for taking the time to complete this survey. Your answers are important. Thank you. 
0 of 15 answered
 

T