Park Avenue Guest Feedback Survey

We hope you enjoyed your recent stay with the Park Avenue. By completing this short survey you will allow us to continually improve our apartments and services - the survey should take less than 5 minutes.

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* 1. Address

Name* *

Email Address

Phone Number

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* 2. Which of our apartment locations did you stay at?

IKON Glen Waverley (39 Kingsway)

Glen View (2-4 Blair Rd)

Glen Waverley Townhouses (multiple locations in Glen Waverley)

Forest Hill (305 Canterbury Rd)

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* 3. What would you say was your primary source of information to find out about Park Avenue?

Search Engine (eg Google)

Social Media (Facebook, Instagram)

Referral or recommendation

Travel Agent

Online Travel Agent/Reviewer (Expedia, Booking.com, Wotif, etc)

Other (please specify)

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* 4. Can you please tell us how satisfied you were with your recent stay?

	Very Satisfied	Satisfied	Not Satisfied	Very Unsatisfied	NOT APPLICABLE
Location	Location Very Satisfied	Location Satisfied	Location Not Satisfied	Location Very Unsatisfied	Location NOT APPLICABLE
Decor and Furnishing	Decor and Furnishing Very Satisfied	Decor and Furnishing Satisfied	Decor and Furnishing Not Satisfied	Decor and Furnishing Very Unsatisfied	Decor and Furnishing NOT APPLICABLE
General Cleanliness	General Cleanliness Very Satisfied	General Cleanliness Satisfied	General Cleanliness Not Satisfied	General Cleanliness Very Unsatisfied	General Cleanliness NOT APPLICABLE
Overall Maintenance	Overall Maintenance Very Satisfied	Overall Maintenance Satisfied	Overall Maintenance Not Satisfied	Overall Maintenance Very Unsatisfied	Overall Maintenance NOT APPLICABLE
Parking Facilities	Parking Facilities Very Satisfied	Parking Facilities Satisfied	Parking Facilities Not Satisfied	Parking Facilities Very Unsatisfied	Parking Facilities NOT APPLICABLE
Customer Service	Customer Service Very Satisfied	Customer Service Satisfied	Customer Service Not Satisfied	Customer Service Very Unsatisfied	Customer Service NOT APPLICABLE

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* 5. Do you think you would recommend Park Avenue to friends, work colleagues or family?

YES

If NO, why do you say that?

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* 6. Your ideas and comments are important to us. What would be your top priority to improve guest's experiences at our apartments? If you are satisfied with your stay, please do share your positive experiences with us.

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* 7. Would you like to receive information on new locations, special offers and packages in the future?

YES (by ticking yes, you are agreeing to our privacy terms and conditions which can be viewed at www.serviced-apartments.com.au)