Parent and Carer Exclusion Experience Survey

Help Us Improve Support for Children, Young People and Families

We know that having a child suspended, excluded, or experiencing a period away from school can be a challenging and stressful time for children, young people and their families.

As part of Lewisham's commitment to improving inclusion and ensuring that every child and young person has the opportunity to thrive, we would like to hear about your experience. We want to understand what worked well, what could have been better, and how schools and services can improve support for families in the future.

We are particularly interested in understanding:

Whether you felt informed and supported throughout the process.
Whether your child's needs were understood.
Whether you and your child felt listened to and involved in decision-making.
What helped your child return successfully to education.
What inclusion looks and feels like for children, young people and families.
Your feedback will help us improve communication, strengthen support for families, develop more inclusive practices, and ensure that parents and carers have a meaningful voice in decisions about their child's education.

There are no right or wrong answers. We welcome both positive and negative experiences and appreciate you taking the time to share your views.

The survey should take approximately 5-10 minutes to complete.

1.Consent

Before continuing, please confirm that:(Required.)

I understand that participation is voluntary and that I can choose not to answer any question

I am a parent or carer of a child or young person who has experienced suspension, exclusion, a managed move, alternative provision, or another period away from school

I understand that my responses will be treated confidentially and reported anonymously

I understand that my feedback will be used to help improve support, services and inclusion for children, young people and families in Lewisham

I consent to take part in this survey

I have read and understood the purpose of this survey

Privacy Notice

The information you provide will be used for service improvement and inclusion planning purposes only. Individual responses will not be shared in a way that identifies you or your child. Findings will be reported in summary form and combined with responses from other parents and carers.