Member Satisfaction Survey - 2022 33% of survey complete. Question Title * 1. I belong to the following age group... under 21 21-34 35-49 50-64 65-80 over 80 Question Title * 2. Thinking of your last banking experience with Parama, rank your experience for each (if applicable) I was satisfied I was not satisfied I VISITED PARAMA.CA AND BANKED ONLINE I VISITED PARAMA.CA AND BANKED ONLINE I was satisfied I VISITED PARAMA.CA AND BANKED ONLINE I was not satisfied I VISITED PARAMA.CA AND BANKED ONLINE I VISITED PARAMA.CA AND BANKED ONLINE I VISITED PARAMA.CA AND BANKED ONLINE Briefly explain the transaction: I VISITED THE BRANCH I VISITED THE BRANCH I was satisfied I VISITED THE BRANCH I was not satisfied I VISITED THE BRANCH I VISITED THE BRANCH I VISITED THE BRANCH Briefly explain the transaction: I PHONED A BRANCH I PHONED A BRANCH I was satisfied I PHONED A BRANCH I was not satisfied I PHONED A BRANCH I PHONED A BRANCH I PHONED A BRANCH Briefly explain the transaction: Question Title * 3. How likely is it that you would recommend PARAMA to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 4. I access the credit union's products and services primarily... in person via the internet via ATM by mail by phone Question Title * 5. My preferred credit union location is... Royal York Branch (2975 Bloor St. W.) Lithuanian House Branch (1573 Bloor St. W.) I visit both branches I seldom visit a branch Question Title * 6. The distance I travel to visit the credit union is... under 5 km 6 - 25 km 26 - 100 km over 100 km I live abroad Question Title * 7. I visit the credit union in person... once a week once or twice a month a few times a year once a year or less Question Title * 8. The credit union's current locations are sufficiently convenient for me. Strongly Disagree Disagree Neither Disagree Nor Agree Agree Strongly Agree Strongly Disagree Disagree Neither Disagree Nor Agree Agree Strongly Agree Question Title * 9. Are our current extended hours meeting your needs? Yes No Question Title * 10. If you can't get to the bank during the day, which option best meets your needs? Later on Friday Later on Thursday Saturday Not applicable. Weekdays before 3 works for me Next