Panther Learning Labs- Satisfaction Survey

Dear Panther Learning Lab Student,

Is the Panther Learning Lab meeting YOUR needs?

We'd love to hear from you on your experiences with this short 2 minute survey. Of course your responses are COMPLETELY confidential, so feel free to be open and honest with your opinions.

If you have any questions, comments or concerns with this survey, please contact us directly.

Matt

Matthew Trengove,
Director of Institutional Research,
MTrengove@hartnell.edu,
831-755-6854

Several times per day

Daily

2 to 3 times per week

Weekly

2 times per month

Monthly

Around exams-mid terms

Several times per day

Daily

2 to 3 times per week

Weekly

2 times per month

Monthly

Around exams-mid terms

	Very Often	Often	Sometimes	Never
By Appointment Tutoring	By Appointment Tutoring Very Often	By Appointment Tutoring Often	By Appointment Tutoring Sometimes	By Appointment Tutoring Never
Computers	Computers Very Often	Computers Often	Computers Sometimes	Computers Never
Drop-In Tutoring	Drop-In Tutoring Very Often	Drop-In Tutoring Often	Drop-In Tutoring Sometimes	Drop-In Tutoring Never
ESL Conversation	ESL Conversation Very Often	ESL Conversation Often	ESL Conversation Sometimes	ESL Conversation Never
Group Tutoring	Group Tutoring Very Often	Group Tutoring Often	Group Tutoring Sometimes	Group Tutoring Never
Study Space	Study Space Very Often	Study Space Often	Study Space Sometimes	Study Space Never
Supplemental Instruction (SI) Sessions	Supplemental Instruction (SI) Sessions Very Often	Supplemental Instruction (SI) Sessions Often	Supplemental Instruction (SI) Sessions Sometimes	Supplemental Instruction (SI) Sessions Never
Workshops	Workshops Very Often	Workshops Often	Workshops Sometimes	Workshops Never

Very Often

Often

Sometimes

Never

By Appointment Tutoring

By Appointment Tutoring Very Often

By Appointment Tutoring Often

By Appointment Tutoring Sometimes

By Appointment Tutoring Never

Computers

Computers Very Often

Computers Often

Computers Sometimes

Computers Never

Drop-In Tutoring

Drop-In Tutoring Very Often

Drop-In Tutoring Often

Drop-In Tutoring Sometimes

Drop-In Tutoring Never

ESL Conversation

ESL Conversation Very Often

ESL Conversation Often

ESL Conversation Sometimes

ESL Conversation Never

Group Tutoring

Group Tutoring Very Often

Group Tutoring Often

Group Tutoring Sometimes

Group Tutoring Never

Study Space

Study Space Very Often

Study Space Often

Study Space Sometimes

Study Space Never

Supplemental Instruction (SI) Sessions

Supplemental Instruction (SI) Sessions Very Often

Supplemental Instruction (SI) Sessions Often

Supplemental Instruction (SI) Sessions Sometimes

Supplemental Instruction (SI) Sessions Never

Workshops

Workshops Very Often

Workshops Often

Workshops Sometimes

Workshops Never

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied	N/A - Didn't use
Mathematics	Mathematics Very Satisfied	Mathematics Satisfied	Mathematics Dissatisfied	Mathematics Very Dissatisfied	Mathematics N/A - Didn't use
Statistics	Statistics Very Satisfied	Statistics Satisfied	Statistics Dissatisfied	Statistics Very Dissatisfied	Statistics N/A - Didn't use
Chemistry	Chemistry Very Satisfied	Chemistry Satisfied	Chemistry Dissatisfied	Chemistry Very Dissatisfied	Chemistry N/A - Didn't use
Biology	Biology Very Satisfied	Biology Satisfied	Biology Dissatisfied	Biology Very Dissatisfied	Biology N/A - Didn't use
Physics	Physics Very Satisfied	Physics Satisfied	Physics Dissatisfied	Physics Very Dissatisfied	Physics N/A - Didn't use
Writing Composition	Writing Composition Very Satisfied	Writing Composition Satisfied	Writing Composition Dissatisfied	Writing Composition Very Dissatisfied	Writing Composition N/A - Didn't use
ESL	ESL Very Satisfied	ESL Satisfied	ESL Dissatisfied	ESL Very Dissatisfied	ESL N/A - Didn't use

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

N/A - Didn't use

Mathematics

Mathematics Very Satisfied

Mathematics Satisfied

Mathematics Dissatisfied

Mathematics Very Dissatisfied

Mathematics N/A - Didn't use

Statistics

Statistics Very Satisfied

Statistics Satisfied

Statistics Dissatisfied

Statistics Very Dissatisfied

Statistics N/A - Didn't use

Chemistry

Chemistry Very Satisfied

Chemistry Satisfied

Chemistry Dissatisfied

Chemistry Very Dissatisfied

Chemistry N/A - Didn't use

Biology

Biology Very Satisfied

Biology Satisfied

Biology Dissatisfied

Biology Very Dissatisfied

Biology N/A - Didn't use

Physics

Physics Very Satisfied

Physics Satisfied

Physics Dissatisfied

Physics Very Dissatisfied

Physics N/A - Didn't use

Writing Composition

Writing Composition Very Satisfied

Writing Composition Satisfied

Writing Composition Dissatisfied

Writing Composition Very Dissatisfied

Writing Composition N/A - Didn't use

ESL

ESL Very Satisfied

ESL Satisfied

ESL Dissatisfied

ESL Very Dissatisfied

ESL N/A - Didn't use

	Strongly Agree	Agree	Disagree	Strongly Disagree
I would recommend Panther Learning Lab services to other Hartnell students	I would recommend Panther Learning Lab services to other Hartnell students Strongly Agree	I would recommend Panther Learning Lab services to other Hartnell students Agree	I would recommend Panther Learning Lab services to other Hartnell students Disagree	I would recommend Panther Learning Lab services to other Hartnell students Strongly Disagree
There were enough Panther Learning Lab staff available to help	There were enough Panther Learning Lab staff available to help Strongly Agree	There were enough Panther Learning Lab staff available to help Agree	There were enough Panther Learning Lab staff available to help Disagree	There were enough Panther Learning Lab staff available to help Strongly Disagree
My tutor was very knowledgeable about the material and/or topics covered in our session(s)	My tutor was very knowledgeable about the material and/or topics covered in our session(s) Strongly Agree	My tutor was very knowledgeable about the material and/or topics covered in our session(s) Agree	My tutor was very knowledgeable about the material and/or topics covered in our session(s) Disagree	My tutor was very knowledgeable about the material and/or topics covered in our session(s) Strongly Disagree
My tutor helped me understand the key concepts, materials and/or strategies in our session(s)	My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Strongly Agree	My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Agree	My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Disagree	My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Strongly Disagree
My tutor was patient, respectful and friendly	My tutor was patient, respectful and friendly Strongly Agree	My tutor was patient, respectful and friendly Agree	My tutor was patient, respectful and friendly Disagree	My tutor was patient, respectful and friendly Strongly Disagree
My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class	My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Strongly Agree	My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Agree	My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Disagree	My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Strongly Disagree
I was able to concentrate in the Panther Learning Lab	I was able to concentrate in the Panther Learning Lab Strongly Agree	I was able to concentrate in the Panther Learning Lab Agree	I was able to concentrate in the Panther Learning Lab Disagree	I was able to concentrate in the Panther Learning Lab Strongly Disagree
Students should be required to use Panther Learning Lab services	Students should be required to use Panther Learning Lab services Strongly Agree	Students should be required to use Panther Learning Lab services Agree	Students should be required to use Panther Learning Lab services Disagree	Students should be required to use Panther Learning Lab services Strongly Disagree

Strongly Agree

Agree

Disagree

Strongly Disagree

I would recommend Panther Learning Lab services to other Hartnell students

I would recommend Panther Learning Lab services to other Hartnell students Strongly Agree

I would recommend Panther Learning Lab services to other Hartnell students Agree

I would recommend Panther Learning Lab services to other Hartnell students Disagree

I would recommend Panther Learning Lab services to other Hartnell students Strongly Disagree

There were enough Panther Learning Lab staff available to help

There were enough Panther Learning Lab staff available to help Strongly Agree

There were enough Panther Learning Lab staff available to help Agree

There were enough Panther Learning Lab staff available to help Disagree

There were enough Panther Learning Lab staff available to help Strongly Disagree

My tutor was very knowledgeable about the material and/or topics covered in our session(s)

My tutor was very knowledgeable about the material and/or topics covered in our session(s) Strongly Agree

My tutor was very knowledgeable about the material and/or topics covered in our session(s) Agree

My tutor was very knowledgeable about the material and/or topics covered in our session(s) Disagree

My tutor was very knowledgeable about the material and/or topics covered in our session(s) Strongly Disagree

My tutor helped me understand the key concepts, materials and/or strategies in our session(s)

My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Strongly Agree

My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Agree

My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Disagree

My tutor helped me understand the key concepts, materials and/or strategies in our session(s) Strongly Disagree

My tutor was patient, respectful and friendly

My tutor was patient, respectful and friendly Strongly Agree

My tutor was patient, respectful and friendly Agree

My tutor was patient, respectful and friendly Disagree

My tutor was patient, respectful and friendly Strongly Disagree

My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class

My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Strongly Agree

My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Agree

My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Disagree

My session(s) at the Panther Learning Lab made me feel more confident about my ability to succeed in the class Strongly Disagree

I was able to concentrate in the Panther Learning Lab

I was able to concentrate in the Panther Learning Lab Strongly Agree

I was able to concentrate in the Panther Learning Lab Agree

I was able to concentrate in the Panther Learning Lab Disagree

I was able to concentrate in the Panther Learning Lab Strongly Disagree

Students should be required to use Panther Learning Lab services

Students should be required to use Panther Learning Lab services Strongly Agree

Students should be required to use Panther Learning Lab services Agree

Students should be required to use Panther Learning Lab services Disagree

Students should be required to use Panther Learning Lab services Strongly Disagree

Panther Learning Labs- Satisfaction Survey

Introduction

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* 1. Which of the following Panther Learning Lab locations have you used in the last six months?

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* 2. Please tell us how frequently you use Panther Labs in general:

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* 3. Please indicate how often you access these resources:

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* 4. Have you ever sought tutorial assistance for any of the following classes (select all that apply)?

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* 5. How satisfied are you with the help you received from Tutoring Services (select all that apply)?

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* 6. How would you respond to the following statements?

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* 7. Are you required to use tutoring or attend SI sessions as part of your course?

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* 8. If you are required, how many hours per week are you required to access the services?

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* 9. Please provide any comments, suggestions or ideas that could help us improve the Panther Learning Lab services.