1.What best describes your profession?

Packaging supplier

End user company

Student

Testing lab

Institute

Other (please specify)

2.Do you ever need packaging testing for your business?

Yes

No

3.Do you have an in-house lab to perform these tests?

Yes

No

4.If not, are you using any outsourced lab for the testing purposes?

Yes

No

5.Could you name few labs which you are using or have contacted for your requirements?

Lab 1

Lab 2

Lab 3

Others

6.Could you name some of the tests which you generally carry out using these labs?

Test 1

Test 2

Test 3

Test 4

Test 5

Others

7.Can you rate your experience with these labs on following parameters?
1 if you are least satisfied, 5 if you are most satisfied

Poor

Satisfactory

Should be improved

Good

Excellent

Lead time

Poor

Satisfactory

Should be improved

Good

Excellent

Quality of test results

Poor

Satisfactory

Should be improved

Good

Excellent

Overall Service given by the labs

Poor

Satisfactory

Should be improved

Good

Excellent

Providing customer support

Poor

Satisfactory

Should be improved

Good

Excellent

Response time in case of any query

Poor

Satisfactory

Should be improved

Good

Excellent

8.Do you think there is a need to have more testing facilities in Packaging?

Yes

No

Reasons for your choice

9.Which is the most important factor that you consider while selecting particular labs for the testing services? a. 

Time taken

Certification they give

Results quality

Easy approach

Customer support

Other (please specify)

10.Would you like to be contacted for testing services requirements?

Yes

No

11.If yes, plz provide your contact details and technical packaging professionals shall connect with you to very soon to provide solutions for your testing needs.

Name

Contact number

email

Location