Supporting Barre Small Businesses through the COVID-19 Recovery

Survey Questions for Community Residents and Consumers.

Your answers will allow our Barre Businesses how to better understand current and likely consumer attitudes toward shopping and forms of social engagement.

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* 1. As the recovery from the COVID-19 crisis proceeds, how long will you wait before dining out?

I plan to dine out as soon as local restaurants reopened.

I plan to wait a few days after local restaurants reopened to dine out again.

I plan to wait a few weeks after local restaurants reopened to dine out again.

I plan to wait a month or two after local restaurants reopened to dine out again.

Other (please specify)

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* 2. As the recovery from the COVID-19 crisis proceeds, how long will you wait before shopping for non-essential items in local small businesses?

I plan to go out to shop for non-essential items as soon as local small businesses reopen.

I plan to wait a few days to go out and shop for non-essential items after local small businesses reopen.

I plan to wait a few weeks to go out and shop for non-essential items after local small businesses reopen.

I plan to wait a month or two to go out and shop for non-essential items after local small businesses reopen.

Other (please specify)

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* 3. What away-from-home dining experience would you prefer as the recovery from the COVID-19 crisis proceeds?

Regular Dine-in Service

Reservation-Only Service

Private Events

Other (please specify)

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* 4. Would you like to see curbside options for restaurants continue as the recovery from the COVID-19 crisis proceeds?

Yes, permanently

Yes, until there is a vaccine or COVID-19 is no longer a threat

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* 5. How often would you like to have meals from local restaurants delivered to your home as the recovery from the COVID-19 crisis proceeds, compared to before the COVID-19 crisis?

Much less often than before the COVID-19 crisis

Somewhat less often than before the COVID-19 crisis

About as often as before the COVID-19 crisis

Somewhat more often than before the COVID-19 crisis

Much more often than before the COVID-19 crisis

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* 6. How often would you like to have groceries delivered to your home as the recovery from the COVID-19 crisis proceeds, compared to before the COVID-19 crisis?

Much less often than before the COVID-19 crisis

Somewhat less often than before the COVID-19 crisis

About as often as before the COVID-19 crisis

Somewhat more often than before the COVID-19 crisis

Much more often than before the COVID-19 crisis

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* 7. During the time local non-essential businesses were closed, how much of your regular shopping did you shift to online retailers?

I didn’t do any online shopping while local stores were closed.

I did some online shopping while local stores were closed and probably spent less than 25% of what I normally spent prior to COVID-19.

I did some online shopping while local stores were closed and probably spent 25 to 50% of what I normally spent prior to COVID-19.

I did some online shopping while local stores were closed and probably spent 50 to 75% of what I normally spent prior to COVID-19.

I did some online shopping while local stores were closed and probably spent 75 to 100% of what I normally spent prior to COVID-19.

I did some online shopping while local stores were closed and probably spent more than what I normally spent prior to COVID-19.

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* 8. As the recovery from the COVID-19 crisis proceeds, how much of your regular shopping do you expect to do through online retailers?

I don’t expect to do any online shopping.

I expect to do less than 25% of my shopping online.

I expect to do between 25 and 50% of my shopping online.

I expect to do between 50 and 75% of my shopping online.

I expect to do between 75 and 100% of my shopping online.

I expect I will do virtually all shopping online.

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* 9. If local merchants offered their products and services through online shopping, how likely would you shop through local retailers online stores compared to major national or global online retailers?

Very unlikely to shop through local retailers online compared to major national and global online retailers

Somewhat unlikely to shop through local retailers online compared to major national and global online retailers

Neither likely nor unlikely to shop through local retailers online compared to major national and global online retailers

Somewhat likely to shop through local retailers online compared to major national and global online retailers

Very likely to shop through local retailers online compared to major national and global online retailers

Please provide any comments you might have on this

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* 10. For each of the following changes to business operations, please indicate whether the change would make you much more likely, more likely, neither more or less likely, less likely, or much less likely to shop or dine at a small business (or not sure)?

	Much more likely	More likely	Neither more nor less likely	Less likely	Much less Likely	Not Sure
Posted notice outside on steps the business is taking to prevent the spread of the novel coronavirus	Posted notice outside on steps the business is taking to prevent the spread of the novel coronavirus Much more likely	Posted notice outside on steps the business is taking to prevent the spread of the novel coronavirus More likely	Posted notice outside on steps the business is taking to prevent the spread of the novel coronavirus Neither more nor less likely	Posted notice outside on steps the business is taking to prevent the spread of the novel coronavirus Less likely	Posted notice outside on steps the business is taking to prevent the spread of the novel coronavirus Much less Likely	Posted notice outside on steps the business is taking to prevent the spread of the novel coronavirus Not Sure
All staff at a store or restaurant wear face masks	All staff at a store or restaurant wear face masks Much more likely	All staff at a store or restaurant wear face masks More likely	All staff at a store or restaurant wear face masks Neither more nor less likely	All staff at a store or restaurant wear face masks Less likely	All staff at a store or restaurant wear face masks Much less Likely	All staff at a store or restaurant wear face masks Not Sure
All staff at a store or restaurant wear gloves	All staff at a store or restaurant wear gloves Much more likely	All staff at a store or restaurant wear gloves More likely	All staff at a store or restaurant wear gloves Neither more nor less likely	All staff at a store or restaurant wear gloves Less likely	All staff at a store or restaurant wear gloves Much less Likely	All staff at a store or restaurant wear gloves Not Sure
Plexiglass barriers separate staff and patrons at checkout	Plexiglass barriers separate staff and patrons at checkout Much more likely	Plexiglass barriers separate staff and patrons at checkout More likely	Plexiglass barriers separate staff and patrons at checkout Neither more nor less likely	Plexiglass barriers separate staff and patrons at checkout Less likely	Plexiglass barriers separate staff and patrons at checkout Much less Likely	Plexiglass barriers separate staff and patrons at checkout Not Sure
Demarcations on the ground show six-foot gaps in places where customers queue up	Demarcations on the ground show six-foot gaps in places where customers queue up Much more likely	Demarcations on the ground show six-foot gaps in places where customers queue up More likely	Demarcations on the ground show six-foot gaps in places where customers queue up Neither more nor less likely	Demarcations on the ground show six-foot gaps in places where customers queue up Less likely	Demarcations on the ground show six-foot gaps in places where customers queue up Much less Likely	Demarcations on the ground show six-foot gaps in places where customers queue up Not Sure
Strict limitations are set on the number of customers or diners in the space at the same time	Strict limitations are set on the number of customers or diners in the space at the same time Much more likely	Strict limitations are set on the number of customers or diners in the space at the same time More likely	Strict limitations are set on the number of customers or diners in the space at the same time Neither more nor less likely	Strict limitations are set on the number of customers or diners in the space at the same time Less likely	Strict limitations are set on the number of customers or diners in the space at the same time Much less Likely	Strict limitations are set on the number of customers or diners in the space at the same time Not Sure
Touch free payment systems at checkout	Touch free payment systems at checkout Much more likely	Touch free payment systems at checkout More likely	Touch free payment systems at checkout Neither more nor less likely	Touch free payment systems at checkout Less likely	Touch free payment systems at checkout Much less Likely	Touch free payment systems at checkout Not Sure
Touch free doors at entry and exit	Touch free doors at entry and exit Much more likely	Touch free doors at entry and exit More likely	Touch free doors at entry and exit Neither more nor less likely	Touch free doors at entry and exit Less likely	Touch free doors at entry and exit Much less Likely	Touch free doors at entry and exit Not Sure
Menus, store inventory, and/or advertisements available online and outside the store to limit time required browsing while inside	Menus, store inventory, and/or advertisements available online and outside the store to limit time required browsing while inside Much more likely	Menus, store inventory, and/or advertisements available online and outside the store to limit time required browsing while inside More likely	Menus, store inventory, and/or advertisements available online and outside the store to limit time required browsing while inside Neither more nor less likely	Menus, store inventory, and/or advertisements available online and outside the store to limit time required browsing while inside Less likely	Menus, store inventory, and/or advertisements available online and outside the store to limit time required browsing while inside Much less Likely	Menus, store inventory, and/or advertisements available online and outside the store to limit time required browsing while inside Not Sure
More outdoor options for shopping / eating at local restaurants and retailers	More outdoor options for shopping / eating at local restaurants and retailers Much more likely	More outdoor options for shopping / eating at local restaurants and retailers More likely	More outdoor options for shopping / eating at local restaurants and retailers Neither more nor less likely	More outdoor options for shopping / eating at local restaurants and retailers Less likely	More outdoor options for shopping / eating at local restaurants and retailers Much less Likely	More outdoor options for shopping / eating at local restaurants and retailers Not Sure
Delivery services from shops / restaurants	Delivery services from shops / restaurants Much more likely	Delivery services from shops / restaurants More likely	Delivery services from shops / restaurants Neither more nor less likely	Delivery services from shops / restaurants Less likely	Delivery services from shops / restaurants Much less Likely	Delivery services from shops / restaurants Not Sure
Curbside pickup at shops / restaurants	Curbside pickup at shops / restaurants Much more likely	Curbside pickup at shops / restaurants More likely	Curbside pickup at shops / restaurants Neither more nor less likely	Curbside pickup at shops / restaurants Less likely	Curbside pickup at shops / restaurants Much less Likely	Curbside pickup at shops / restaurants Not Sure
Shopping/ordering online with in-person pickup	Shopping/ordering online with in-person pickup Much more likely	Shopping/ordering online with in-person pickup More likely	Shopping/ordering online with in-person pickup Neither more nor less likely	Shopping/ordering online with in-person pickup Less likely	Shopping/ordering online with in-person pickup Much less Likely	Shopping/ordering online with in-person pickup Not Sure
Shopping/ordering over the phone with in-person pickup	Shopping/ordering over the phone with in-person pickup Much more likely	Shopping/ordering over the phone with in-person pickup More likely	Shopping/ordering over the phone with in-person pickup Neither more nor less likely	Shopping/ordering over the phone with in-person pickup Less likely	Shopping/ordering over the phone with in-person pickup Much less Likely	Shopping/ordering over the phone with in-person pickup Not Sure
Membership / subscription options at restaurants and retailers	Membership / subscription options at restaurants and retailers Much more likely	Membership / subscription options at restaurants and retailers More likely	Membership / subscription options at restaurants and retailers Neither more nor less likely	Membership / subscription options at restaurants and retailers Less likely	Membership / subscription options at restaurants and retailers Much less Likely	Membership / subscription options at restaurants and retailers Not Sure
Gloves are given out to all customers entering the store	Gloves are given out to all customers entering the store Much more likely	Gloves are given out to all customers entering the store More likely	Gloves are given out to all customers entering the store Neither more nor less likely	Gloves are given out to all customers entering the store Less likely	Gloves are given out to all customers entering the store Much less Likely	Gloves are given out to all customers entering the store Not Sure
Masks are worn by all customers in a store	Masks are worn by all customers in a store Much more likely	Masks are worn by all customers in a store More likely	Masks are worn by all customers in a store Neither more nor less likely	Masks are worn by all customers in a store Less likely	Masks are worn by all customers in a store Much less Likely	Masks are worn by all customers in a store Not Sure
Hand sanitizer station at the entrance to the store / restaurant	Hand sanitizer station at the entrance to the store / restaurant Much more likely	Hand sanitizer station at the entrance to the store / restaurant More likely	Hand sanitizer station at the entrance to the store / restaurant Neither more nor less likely	Hand sanitizer station at the entrance to the store / restaurant Less likely	Hand sanitizer station at the entrance to the store / restaurant Much less Likely	Hand sanitizer station at the entrance to the store / restaurant Not Sure
Hand sanitizer station next to benches and trash cans along the sidewalk outside businesses	Hand sanitizer station next to benches and trash cans along the sidewalk outside businesses Much more likely	Hand sanitizer station next to benches and trash cans along the sidewalk outside businesses More likely	Hand sanitizer station next to benches and trash cans along the sidewalk outside businesses Neither more nor less likely	Hand sanitizer station next to benches and trash cans along the sidewalk outside businesses Less likely	Hand sanitizer station next to benches and trash cans along the sidewalk outside businesses Much less Likely	Hand sanitizer station next to benches and trash cans along the sidewalk outside businesses Not Sure

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* 11. Would you, as the customer, be willing to pay more for the goods and services in businesses that implement increased safety precautions?

Yes

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* 12. While adhering to appropriate social distancing guidelines, how comfortable would you be attending a large indoor event?

Very uncomfortable

Somewhat uncomfortable

Neither uncomfortable nor comfortable

Somewhat comfortable

Very comfortable

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* 13. While adhering to appropriate social distancing guidelines, how comfortable would you be attending a large outdoor event?

Very uncomfortable

Somewhat uncomfortable

Neither uncomfortable nor comfortable

Somewhat comfortable

Very comfortable

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* 14. We appreciate your loyalty to local businesses. Please share with us any other ideas and suggestions that you feel would make your shopping/dining/service experiences more comfortable as we all navigate our new normal.