GMHEC ERP Product Feedback Survey Question Title * 1. Which software presentation did you just see? Blackbaud Oracle roundCorner/Salesforce Question Title * 2. Please indicate your institution: Champlain College Middlebury Saint Michael's College Question Title * 3. Please compare this software with what you currently use by selecting a rating from the drop down box: User Interface – software is easy to navigate wherever, whenever. Better Same Worse Don't Know Vendor does not have functionality User Interface – software is easy to navigate wherever, whenever. menu Business Process Automation / Work-flows - software has work-flow capabilities and setting up those work-flows is intuitive. Better Same Worse Don't Know Vendor does not have functionality Business Process Automation / Work-flows - software has work-flow capabilities and setting up those work-flows is intuitive. menu Document Management – software has document management fully integrated. Better Same Worse Don't Know Vendor does not have functionality Document Management – software has document management fully integrated. menu Reporting - software has a reporting tool that is easy to use, supports ad hoc and scheduled reporting, and can be configured based on the users reporting requirement. Better Same Worse Don't Know Vendor does not have functionality Reporting - software has a reporting tool that is easy to use, supports ad hoc and scheduled reporting, and can be configured based on the users reporting requirement. menu Manager/Executive Self-Service – software allows managers and executives to see dashboards with key performance measures that can be configured based on their needs. Better Same Worse Don't Know Vendor does not have functionality Manager/Executive Self-Service – software allows managers and executives to see dashboards with key performance measures that can be configured based on their needs. menu Employee or Student or Volunteer Self-Service – software allows employees or students or volunteers to look-up or enter information they need on a viewer/user friendly “device-agnostic” platform. Better Same Worse Don't Know Vendor does not have functionality Employee or Student or Volunteer Self-Service – software allows employees or students or volunteers to look-up or enter information they need on a viewer/user friendly “device-agnostic” platform. menu Question Title * 4. This software will allow me to work more effectively and the department to shift resources from transactional to strategic. True False Question Title * 5. This software will meet the long-term needs of our school and the Green Mountain Higher Education Consortium. True False Question Title * 6. Please compare this software with what you currently use by selecting a rating from the drop down box: Constituent Records, Research & Prospect Management – robust moves management capabilities with built in workflows and alerts, provides a comprehensive holistic view of a constituent or institution including all giving, activities, and co Better Same Worse Don't Know Vendor does not have functionality Constituent Records, Research & Prospect Management – robust moves management capabilities with built in workflows and alerts, provides a comprehensive holistic view of a constituent or institution including all giving, activities, and co menu Donor Relations & Stewardship – easily integrates with information from Finance and Student to help drive effective stewardship. Has capacity to create a year-long plan with prospects. Better Same Worse Don't Know Vendor does not have functionality Donor Relations & Stewardship – easily integrates with information from Finance and Student to help drive effective stewardship. Has capacity to create a year-long plan with prospects. menu Principal, Leadership, Major & Planned Giving – enables officers on the road to see all applicable data to make informed decisions and update on the go. Better Same Worse Don't Know Vendor does not have functionality Principal, Leadership, Major & Planned Giving – enables officers on the road to see all applicable data to make informed decisions and update on the go. menu Event & Volunteer Management – improves event management with tools like online check-in and payments at the event. Software empowers class agent volunteers to interact with data on their prospects including contact information and giving history. Better Same Worse Don't Know Vendor does not have functionality Event & Volunteer Management – improves event management with tools like online check-in and payments at the event. Software empowers class agent volunteers to interact with data on their prospects including contact information and giving history. menu Career Services – Solution serves as a resource and tool accessible to other departments to help share information on outreach. Better Same Worse Don't Know Vendor does not have functionality Career Services – Solution serves as a resource and tool accessible to other departments to help share information on outreach. menu Question Title * 7. For me, the 3 most important features of any new system are... Feature 1 Feature 2 Feature 3 Question Title * 8. Please evaluate how this product addresses the three features you listed in Question 7. Feature 1 Better Same Worse Vendor does not provide function Vendor has function but insufficient time/info to assess Feature 1 menu Feature 2 Better Same Worse Vendor does not provide function Vendor has function but insufficient time/info to assess Feature 2 menu Feature 3 Better Same Worse Vendor does not provide function Vendor has function but insufficient time/info to assess Feature 3 menu Question Title * 9. This product will make my job easier in the following 3 ways: (Please list strength and then elaborate) Strength 1 Strength 2 Strength 3 Question Title * 10. My 3 biggest concerns about using this product are: (Please list concern and then elaborate) Concern 1 Concern 2 Concern 3 Question Title * 11. Considering all its features, how do you rate this software? (1 star being the lowest and 5 stars being the highest) Question Title * 12. Based on your observations and interactions with the company’s representatives, do you think the company will be responsive to the unique needs of GMHEC? Responsive Unresponsive Why? Question Title * 13. Additional Comments: Page1 / 1 100% of survey complete. Done
