COVID-19 Business Interruption Priorities The purpose of this form is to gather feedback on the most common concerns among LearningBuilder customers, given the widespread business interruption that has come along with the COVID-19 pandemic. We will use the feedback we receive to shape training content that will provide an overview of measures you may consider taking to soften the impact of this interruption, and how to implement these changes within LearningBuilder. Question Title * 1. Please check all of the following operation-related measures that you are, or are considering, taking in response to the COVID-19 pandemic. Sending bulk communications to explain policies Adding or removing staff member and volunteer permissions Processing bulk refunds to manage high numbers of exam cancellations Modifying payment and refund rules Extending deadlines Waiving requirements for in-person activities, such as training Question Title * 2. What other measures are you taking or considering that may require alterations to your LearningBuilder configuration? Question Title * 3. Do you have any other suggestions for topics you would like to see covered in this webinar? Done