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U202 Test

This will test your knowledge of the basics of order entry and fulfillment.

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* 1. When entering an order, which databases will be accessed to validate a customer's address? (All that apply)

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* 2. The process for provisioning an order is largely automated. What are the linked steps that are followed to complete these tasks called?

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* 3. What page is used to enter a new customer's order?

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* 4. You can enter specific user information into the proposal screen in advance of submitting for order processing.

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* 5. Please enter your details

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* 6. If you do not enter all of the items for the order on the Add Items window, you must start the order over from scratch.

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* 7. What type of proposal would be selected to add more seats to a business customer who has already been processed through Service Orders?

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* 8. What page is used to turn up or provision a customer's order?

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