Membership Survey

Question Title

1. What is your position at the credit union'

CEO

Staff

Volunteer

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2. How long has your credit union been a dues member of NCOFCU?

Clear

i We adjusted the number you entered based on the slider’s scale.

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3. How many NCOFCU conferences have you personally attended?

Clear

i We adjusted the number you entered based on the slider’s scale.

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4. What are your current CU assets?'

0-5m

5-10m

10-20m

20-40m

40-100m

100-500m

500m-1b

1b +

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5. Do you currently follow NCOFCU on social media?

If yes, please specify the platform(s):

Facebook

Twitter

Instagram

NCOFCU Website

Firefighter Newsroom Blog

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6. Have you used or participated in the following? (Select all that apply)

NCOFCU Member Mobile App

Business Partners Program

Discussion Forums

CEO Listserv

CEO Facebook Group

Directors Listserv

Members Share Policies & Procedures

Credit Union Vital Signs report

NCOFCU YouTube Channel

NCOFCU On-Line Store

Conference Pre-Pay Program

Volunteer of the Year Award

Lifetime Achievement Award

Conference Scholarships

None

Other (please specify)

Question Title

7. Please indicate which NCOFCU Business Partners you presently use.'

CU First Responder Finance (Business Lending)

Auto Link Car Buying Service

Omnicommander (Website & Marketing)

MyBoardPacket.com

TCT Risk Solutions (CU operations & Management)

Royal Membership Services (VSA)

Vining Sparks (Investment services)

Dolphin Debit Access (ATM Management)

None

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8. Is there anything you would like to see added or enhanced about our service offerings?'

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9. What are the top three challenges your CU is facing right now?

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10. Compared to other organizations in the industry, what are the advantages of belonging to NCOFCU?

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11. Overall, how satisfied are you with NCOFCU?

Extremely satisfied

Very satisfied

Moderately satisfied

Slightly satisfied

Not at all satisfied

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12. If not a member, what is it that we could offer you that would encourage you to renew/join?

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13. Based on the last NCOFCU conference you attended, please rate the following.

	Poor	Fair	Good	Very Good	Excellent	N/A
Location	Location Poor	Location Fair	Location Good	Location Very Good	Location Excellent	Location N/A
Hotel	Hotel Poor	Hotel Fair	Hotel Good	Hotel Very Good	Hotel Excellent	Hotel N/A
Content	Content Poor	Content Fair	Content Good	Content Very Good	Content Excellent	Content N/A
Speakers	Speakers Poor	Speakers Fair	Speakers Good	Speakers Very Good	Speakers Excellent	Speakers N/A
Food & beverage	Food & beverage Poor	Food & beverage Fair	Food & beverage Good	Food & beverage Very Good	Food & beverage Excellent	Food & beverage N/A
Price	Price Poor	Price Fair	Price Good	Price Very Good	Price Excellent	Price N/A
Length of Conference	Length of Conference Poor	Length of Conference Fair	Length of Conference Good	Length of Conference Very Good	Length of Conference Excellent	Length of Conference N/A
Time of Year	Time of Year Poor	Time of Year Fair	Time of Year Good	Time of Year Very Good	Time of Year Excellent	Time of Year N/A
Golf	Golf Poor	Golf Fair	Golf Good	Golf Very Good	Golf Excellent	Golf N/A
Conference Mobile App	Conference Mobile App Poor	Conference Mobile App Fair	Conference Mobile App Good	Conference Mobile App Very Good	Conference Mobile App Excellent	Conference Mobile App N/A

Other (please specify)

Question Title

14. Do you plan on attending our Fort Worth Conference 9/29-10/2, 2021?

Yes

No - COVID / Health Concerns

No - Credit Union Budget Restrictions

Other (please specify)

Question Title

15. Do you feel that NCOFCU has met it's mission?

"To provide its members with the knowledge, skills, tools and resources necessary to ensure ongoing professional development, and the ability to deliver exceptional value to their organizations."

Yes

Other (please specify)

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16. Would you recommend membership in NCOFCU to others?

Yes

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17. Any overall comments?

Question Title

18. If you would like us to reach out to you to discuss your replies, please enter your contact information.

Name

Credit Union

Email Address

Phone Number

Membership Survey

Question Title

* 1. What is your position at the credit union'

Question Title

* 2. How long has your credit union been a dues member of NCOFCU?

Question Title

* 3. How many NCOFCU conferences have you personally attended?

Question Title

* 4. What are your current CU assets?'

Question Title

* 5. Do you currently follow NCOFCU on social media?

Question Title

* 6. Have you used or participated in the following? (Select all that apply)

Question Title

* 7. Please indicate which NCOFCU Business Partners you presently use.'

Question Title

* 8. Is there anything you would like to see added or enhanced about our service offerings?'

Question Title

* 9. What are the top three challenges your CU is facing right now?

Question Title

* 10. Compared to other organizations in the industry, what are the advantages of belonging to NCOFCU?

Question Title

* 11. Overall, how satisfied are you with NCOFCU?

Question Title

* 12. If not a member, what is it that we could offer you that would encourage you to renew/join?

Question Title

* 13. Based on the last NCOFCU conference you attended, please rate the following.

Question Title

* 14. Do you plan on attending our Fort Worth Conference 9/29-10/2, 2021?

Question Title

* 15. Do you feel that NCOFCU has met it's mission?"To provide its members with the knowledge, skills, tools and resources necessary to ensure ongoing professional development, and the ability to deliver exceptional value to their organizations."

Question Title

* 16. Would you recommend membership in NCOFCU to others?

Question Title

* 17. Any overall comments?

Question Title

* 18. If you would like us to reach out to you to discuss your replies, please enter your contact information.

1. What is your position at the credit union'

2. How long has your credit union been a dues member of NCOFCU?

3. How many NCOFCU conferences have you personally attended?

4. What are your current CU assets?'

5. Do you currently follow NCOFCU on social media?

6. Have you used or participated in the following? (Select all that apply)

7. Please indicate which NCOFCU Business Partners you presently use.'

8. Is there anything you would like to see added or enhanced about our service offerings?'

9. What are the top three challenges your CU is facing right now?

10. Compared to other organizations in the industry, what are the advantages of belonging to NCOFCU?

11. Overall, how satisfied are you with NCOFCU?

12. If not a member, what is it that we could offer you that would encourage you to renew/join?

13. Based on the last NCOFCU conference you attended, please rate the following.

14. Do you plan on attending our Fort Worth Conference 9/29-10/2, 2021?

15. Do you feel that NCOFCU has met it's mission?

"To provide its members with the knowledge, skills, tools and resources necessary to ensure ongoing professional development, and the ability to deliver exceptional value to their organizations."

16. Would you recommend membership in NCOFCU to others?

17. Any overall comments?

18. If you would like us to reach out to you to discuss your replies, please enter your contact information.