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How was 2021 with us? What do you want in 2022?
1.
On a scale of 0 to 10,
How likely is it that you would recommend El Camino Women's Medical Group to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with El Camino Women's Medical Group?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Welcoming
Supportive
Compassionate
Unreliable
Warm
Cold
Rushed
Hard to navigate
Impractical
Ineffective
Poor quality
Inefficient
Insensitive
Other (please specify)
4.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
Other (please specify)
5.
Overall, how would you rate the quality of your customer service experience?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
Other (please specify)
6.
Overall, how would you rate the quality of care from our physicians and nurse practitioner?
Excellent
Above average
Average
Below average
Poor
Other (please specify)
7.
How responsive have we been to your questions or concerns about your health??
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
Other (please specify)
8.
How long have you been a patient with El Camino Women's Medical Group?
Have only been here once
Less than six months
Six months to a year
1 - 2 years
3 - 5 years
more than 5 years
9.
Do you have any other comments, questions, or concerns about your experience with El Camino Women's Medical Group in 2021?
10.
What services or programs would you like to see El Camino Women's Medical Group offer in 2022?
Webinars on women's health topics
Biweekly or monthly web-based postpartum support groups
Biweekly or monthly web-based pregnancy support groups
Biweekly or monthly web-based weight loss support groups
Biweekly or monthly web-based menopause support groups
Additional prenatal classes (please list class requests in "other" textbox)
Other (please specify)
11.
Are you aware that El Camino Women's Medical Group is a completely separate business from El Camino Hospital?
Yes, I am aware that ECWMG is an independent physician-owned practice
Yes, but I thought there was a financial (billing and/or insurance) relationship between ECWMG and El Camino Hospital
No, I thought ECWMG was a department of El Camino Hospital
12.
Finally, please share any feedback, constructive criticism, requests, or suggestions for El Camino Women's Medical Group as we continue our commitment to providing excellent, compassionate, and comprehensive care for women.
Current Progress,
0 of 12 answered