* 1. How long have you been using our services?

* 2. Please tell us how our Field Representatives are doing:

  Poor Good Excellent N/A
Respectful
Professional
Knowledgeable
Courteous

* 3. Are supplies adequately provided?

* 4. Please tell us how we are doing in the following areas:

  Poor Good Excellent N/A
Sample Collection
Customer Service
On Time Delivery of Data
Professionalism
Returning Telephone Calls
If I have a problem it is rapidly taken care of

* 5. Do you feel our employees are caring and concerned?

* 6. Are reports delivered in a timely manner?

* 7. Please tell us how we can improve our service.

* 8. Your Name, Company, and Title

* 9. How likely are you to recommend us to others?

* 10. Do you use our Coldspring or Nacogdoches laboratory?

T