How long have you been using our services?

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* 1. How long have you been using our services?

Please tell us how our Field Representatives are doing:

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* 2. Please tell us how our Field Representatives are doing:

  Poor Good Excellent N/A
Respectful
Professional
Knowledgeable
Courteous
Are supplies adequately provided?

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* 3. Are supplies adequately provided?

Please tell us how we are doing in the following areas:

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* 4. Please tell us how we are doing in the following areas:

  Poor Good Excellent N/A
Sample Collection
Customer Service
On Time Delivery of Data
Professionalism
Returning Telephone Calls
If I have a problem it is rapidly taken care of
Do you feel our employees are caring and concerned?

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* 5. Do you feel our employees are caring and concerned?

Are reports delivered in a timely manner?

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* 6. Are reports delivered in a timely manner?

Please tell us how we can improve our service.

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* 7. Please tell us how we can improve our service.

Your Name, Company, and Title

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* 8. Your Name, Company, and Title

How likely are you to recommend us to others?

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* 9. How likely are you to recommend us to others?

Do you use our Coldspring or Nacogdoches laboratory?

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* 10. Do you use our Coldspring or Nacogdoches laboratory?

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