TBI Breath Alcohol Calibration Laboratory Customer Feedback Survey

Question Title

1. Please Identify your job title: (Required.)

Sworn Officer

Attorney/Prosecutor

Attorney/Defense

Crime Scene Investigator

Other(Please Specify)

Other (please specify)

Question Title

2. When contacting the TBI Breath Alcohol scientist for assistance, was the response time adequate to your needs? (Required.)

Excellent

Good

Average

Unacceptable

Not Applicable/No opinion

Question Title

3. How would you rate the quality of laboratory calibration services received? (Required.)

Excellent

Good

Fair

Unacceptable

Not Applicable/No Opinion

Question Title

4. Are written certification documents clear, complete, and understandable? (Required.)

Excellent

Good

Fair

Unacceptable

Not Applicable/No Opinion

Question Title

5. Was the TBI Breath Alcohol Scientist able to assist you with your questions? (Required.)

Excellent

Good

Fair

Unacceptable

Not Applicable/No Opinion

Question Title

6. When contacting the TBI Breath Alcohol Scientist, did the scientist respond in a professional manner? (Required.)

Excellent

Good

Fair

Unacceptable

Not Applicable/No Opinion

Question Title

7. How could we improve the services that we offer to our customers? (Required.)

Question Title

8. Additional Comments: (Required.)

Question Title

9. Please indicate the Laboratory/Region service area associated with your department. (Required.)

	Crime Laboratory/Region
Breath Alcohol	Breath Alcohol Crime Laboratory/Region menu

Comments concerning your service:

Question Title

10. Demographic Information so we can better serve you: (Required.)

Name:

Agency:

Contact Phone Number:

Email address:

May we contact you regarding your responses to this survey?

Question Title

* 1. Please Identify your job title: (Required.)

Question Title

* 2. When contacting the TBI Breath Alcohol scientist for assistance, was the response time adequate to your needs? (Required.)

Question Title

* 3. How would you rate the quality of laboratory calibration services received? (Required.)

Question Title

* 4. Are written certification documents clear, complete, and understandable? (Required.)

Question Title

* 5. Was the TBI Breath Alcohol Scientist able to assist you with your questions? (Required.)

Question Title

* 6. When contacting the TBI Breath Alcohol Scientist, did the scientist respond in a professional manner? (Required.)

Question Title

* 7. How could we improve the services that we offer to our customers? (Required.)

Question Title

* 8. Additional Comments: (Required.)

Question Title

* 9. Please indicate the Laboratory/Region service area associated with your department. (Required.)

Question Title

* 10. Demographic Information so we can better serve you: (Required.)

1. Please Identify your job title: (Required.)

2. When contacting the TBI Breath Alcohol scientist for assistance, was the response time adequate to your needs? (Required.)

3. How would you rate the quality of laboratory calibration services received? (Required.)

4. Are written certification documents clear, complete, and understandable? (Required.)

5. Was the TBI Breath Alcohol Scientist able to assist you with your questions? (Required.)

6. When contacting the TBI Breath Alcohol Scientist, did the scientist respond in a professional manner? (Required.)

7. How could we improve the services that we offer to our customers? (Required.)

8. Additional Comments: (Required.)

9. Please indicate the Laboratory/Region service area associated with your department. (Required.)

10. Demographic Information so we can better serve you: (Required.)