Annual Stakeholder Survey, 2022 | Downtown Durham, Inc.

Question Title

* 1. What's your relationship with downtown Durham? Check all that apply:

I rent a home in downtown Durham.

I own a home in downtown Durham.

I own residential property in downtown Durham.

I own commercial property in downtown Durham.

I work in downtown Durham.

I own a business in downtown Durham.

I shop and/or dine downtown or visit downtown venues.

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* 2. Approximately how often are you in downtown Durham?

Every day

Once a week or more

Twice a month

Several times a year

Rarely (maybe once a year)

Almost never

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* 3. Do you think the following characteristics of downtown Durham have become better or worse in the past five years?

	Much better	Slightly better	No change	Slightly worse	Much worse	Don't know
Arts and cultural events	Arts and cultural events Much better	Arts and cultural events Slightly better	Arts and cultural events No change	Arts and cultural events Slightly worse	Arts and cultural events Much worse	Arts and cultural events Don't know
Bike and pedestrian safety	Bike and pedestrian safety Much better	Bike and pedestrian safety Slightly better	Bike and pedestrian safety No change	Bike and pedestrian safety Slightly worse	Bike and pedestrian safety Much worse	Bike and pedestrian safety Don't know
Business and jobs	Business and jobs Much better	Business and jobs Slightly better	Business and jobs No change	Business and jobs Slightly worse	Business and jobs Much worse	Business and jobs Don't know
Cleanliness	Cleanliness Much better	Cleanliness Slightly better	Cleanliness No change	Cleanliness Slightly worse	Cleanliness Much worse	Cleanliness Don't know
Diversity and inclusivity	Diversity and inclusivity Much better	Diversity and inclusivity Slightly better	Diversity and inclusivity No change	Diversity and inclusivity Slightly worse	Diversity and inclusivity Much worse	Diversity and inclusivity Don't know
General appearance, including landscaping and beautification efforts	General appearance, including landscaping and beautification efforts Much better	General appearance, including landscaping and beautification efforts Slightly better	General appearance, including landscaping and beautification efforts No change	General appearance, including landscaping and beautification efforts Slightly worse	General appearance, including landscaping and beautification efforts Much worse	General appearance, including landscaping and beautification efforts Don't know
Housing options	Housing options Much better	Housing options Slightly better	Housing options No change	Housing options Slightly worse	Housing options Much worse	Housing options Don't know
Parking options	Parking options Much better	Parking options Slightly better	Parking options No change	Parking options Slightly worse	Parking options Much worse	Parking options Don't know
Restaurants and nightlife	Restaurants and nightlife Much better	Restaurants and nightlife Slightly better	Restaurants and nightlife No change	Restaurants and nightlife Slightly worse	Restaurants and nightlife Much worse	Restaurants and nightlife Don't know
Retail	Retail Much better	Retail Slightly better	Retail No change	Retail Slightly worse	Retail Much worse	Retail Don't know
Safety	Safety Much better	Safety Slightly better	Safety No change	Safety Slightly worse	Safety Much worse	Safety Don't know
Tourism and visitor activity	Tourism and visitor activity Much better	Tourism and visitor activity Slightly better	Tourism and visitor activity No change	Tourism and visitor activity Slightly worse	Tourism and visitor activity Much worse	Tourism and visitor activity Don't know

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* 4. How would you rate the following services provided by Downtown Durham, Inc. (DDI)?

	Very good	Good	Fair	Poor	Very poor	Don't know
Clean, Safe and Welcoming (Ambassadors maintaining sidewalks, assisting residents, welcoming visitors)	Clean, Safe and Welcoming (Ambassadors maintaining sidewalks, assisting residents, welcoming visitors) Very good	Clean, Safe and Welcoming (Ambassadors maintaining sidewalks, assisting residents, welcoming visitors) Good	Clean, Safe and Welcoming (Ambassadors maintaining sidewalks, assisting residents, welcoming visitors) Fair	Clean, Safe and Welcoming (Ambassadors maintaining sidewalks, assisting residents, welcoming visitors) Poor	Clean, Safe and Welcoming (Ambassadors maintaining sidewalks, assisting residents, welcoming visitors) Very poor	Clean, Safe and Welcoming (Ambassadors maintaining sidewalks, assisting residents, welcoming visitors) Don't know
Cultural Vibrancy (public art, holiday lighting, Streetery, Third Friday and other special events)	Cultural Vibrancy (public art, holiday lighting, Streetery, Third Friday and other special events) Very good	Cultural Vibrancy (public art, holiday lighting, Streetery, Third Friday and other special events) Good	Cultural Vibrancy (public art, holiday lighting, Streetery, Third Friday and other special events) Fair	Cultural Vibrancy (public art, holiday lighting, Streetery, Third Friday and other special events) Poor	Cultural Vibrancy (public art, holiday lighting, Streetery, Third Friday and other special events) Very poor	Cultural Vibrancy (public art, holiday lighting, Streetery, Third Friday and other special events) Don't know
Economic Growth (merchant and small business support, business attraction and retention)	Economic Growth (merchant and small business support, business attraction and retention) Very good	Economic Growth (merchant and small business support, business attraction and retention) Good	Economic Growth (merchant and small business support, business attraction and retention) Fair	Economic Growth (merchant and small business support, business attraction and retention) Poor	Economic Growth (merchant and small business support, business attraction and retention) Very poor	Economic Growth (merchant and small business support, business attraction and retention) Don't know
Community Engagement (newsletters, State of Downtown Durham, surveys, speaker series)	Community Engagement (newsletters, State of Downtown Durham, surveys, speaker series) Very good	Community Engagement (newsletters, State of Downtown Durham, surveys, speaker series) Good	Community Engagement (newsletters, State of Downtown Durham, surveys, speaker series) Fair	Community Engagement (newsletters, State of Downtown Durham, surveys, speaker series) Poor	Community Engagement (newsletters, State of Downtown Durham, surveys, speaker series) Very poor	Community Engagement (newsletters, State of Downtown Durham, surveys, speaker series) Don't know
Advocacy (leadership on issues and policies that impact downtown)	Advocacy (leadership on issues and policies that impact downtown) Very good	Advocacy (leadership on issues and policies that impact downtown) Good	Advocacy (leadership on issues and policies that impact downtown) Fair	Advocacy (leadership on issues and policies that impact downtown) Poor	Advocacy (leadership on issues and policies that impact downtown) Very poor	Advocacy (leadership on issues and policies that impact downtown) Don't know

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* 5. Overall, how would you grade these DDI services?

A: Services are excellent and have exceeded my expectations

B: Services are good and I am satisfied

C: Services are average, but could use improvement

D: Services are not good and need immediate improvement

F: Services are poor and I am very dissatisfied

N/A: Services don’t impact me enough to answer

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* 6. Which of these is important to you for downtown Durham’s future?

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* 7. Which of these is your highest priority?

Add more green spaces (e.g., tree canopy, parklets, pet relief areas)

Create a strategy for downtown economic development and advocate for policies that will benefit downtown

Create more community events, programming and public space activation

Enhance mobility options beyond cars

Ensure downtown remains diverse
and welcoming to all

Improve cleanliness and maintenance

Improve connectivity throughout downtown and adjacent neighborhoods

Improve safety with a focus on reducing criminal activities

Improve the parking experience

Increase services for people experiencing homelessness (e.g. mental health services, housing

Make public spaces more engaging (e.g., lighting, public art, furniture, music, pop-ups etc.)

Market downtown’s diverse merchant/street level businesses

Provide assistance and resources to small business owners and entrepreneurs

Recruit new businesses and jobs

Reduce/mitigate disruptive behavior

	Very important	Somewhat important	Not important at all	Don't know
Add more green spaces (e.g., tree canopy, parklets, pet relief areas)	Add more green spaces (e.g., tree canopy, parklets, pet relief areas) Very important	Add more green spaces (e.g., tree canopy, parklets, pet relief areas) Somewhat important	Add more green spaces (e.g., tree canopy, parklets, pet relief areas) Not important at all	Add more green spaces (e.g., tree canopy, parklets, pet relief areas) Don't know
Create a strategy for downtown economic development and advocate for policies that will benefit downtown	Create a strategy for downtown economic development and advocate for policies that will benefit downtown Very important	Create a strategy for downtown economic development and advocate for policies that will benefit downtown Somewhat important	Create a strategy for downtown economic development and advocate for policies that will benefit downtown Not important at all	Create a strategy for downtown economic development and advocate for policies that will benefit downtown Don't know
Create more community events, programming and public space activation	Create more community events, programming and public space activation Very important	Create more community events, programming and public space activation Somewhat important	Create more community events, programming and public space activation Not important at all	Create more community events, programming and public space activation Don't know
Enhance mobility options beyond cars	Enhance mobility options beyond cars Very important	Enhance mobility options beyond cars Somewhat important	Enhance mobility options beyond cars Not important at all	Enhance mobility options beyond cars Don't know
Ensure downtown remains diverse and welcoming to all	Ensure downtown remains diverse and welcoming to all Very important	Ensure downtown remains diverse and welcoming to all Somewhat important	Ensure downtown remains diverse and welcoming to all Not important at all	Ensure downtown remains diverse and welcoming to all Don't know
Improve cleanliness and maintenance	Improve cleanliness and maintenance Very important	Improve cleanliness and maintenance Somewhat important	Improve cleanliness and maintenance Not important at all	Improve cleanliness and maintenance Don't know
Improve connectivity throughout downtown and adjacent neighborhoods	Improve connectivity throughout downtown and adjacent neighborhoods Very important	Improve connectivity throughout downtown and adjacent neighborhoods Somewhat important	Improve connectivity throughout downtown and adjacent neighborhoods Not important at all	Improve connectivity throughout downtown and adjacent neighborhoods Don't know
Improve safety with a focus on reducing criminal activities	Improve safety with a focus on reducing criminal activities Very important	Improve safety with a focus on reducing criminal activities Somewhat important	Improve safety with a focus on reducing criminal activities Not important at all	Improve safety with a focus on reducing criminal activities Don't know
Improve the parking experience	Improve the parking experience Very important	Improve the parking experience Somewhat important	Improve the parking experience Not important at all	Improve the parking experience Don't know
Increase services for people experiencing homelessness (e.g. mental health services, housing	Increase services for people experiencing homelessness (e.g. mental health services, housing Very important	Increase services for people experiencing homelessness (e.g. mental health services, housing Somewhat important	Increase services for people experiencing homelessness (e.g. mental health services, housing Not important at all	Increase services for people experiencing homelessness (e.g. mental health services, housing Don't know
Make public spaces more engaging (e.g., lighting, public art, furniture, music, pop-ups etc.)	Make public spaces more engaging (e.g., lighting, public art, furniture, music, pop-ups etc.) Very important	Make public spaces more engaging (e.g., lighting, public art, furniture, music, pop-ups etc.) Somewhat important	Make public spaces more engaging (e.g., lighting, public art, furniture, music, pop-ups etc.) Not important at all	Make public spaces more engaging (e.g., lighting, public art, furniture, music, pop-ups etc.) Don't know
Market downtown’s diverse merchant/street level businesses	Market downtown’s diverse merchant/street level businesses Very important	Market downtown’s diverse merchant/street level businesses Somewhat important	Market downtown’s diverse merchant/street level businesses Not important at all	Market downtown’s diverse merchant/street level businesses Don't know
Provide assistance and resources to small business owners and entrepreneurs	Provide assistance and resources to small business owners and entrepreneurs Very important	Provide assistance and resources to small business owners and entrepreneurs Somewhat important	Provide assistance and resources to small business owners and entrepreneurs Not important at all	Provide assistance and resources to small business owners and entrepreneurs Don't know
Recruit new businesses and jobs	Recruit new businesses and jobs Very important	Recruit new businesses and jobs Somewhat important	Recruit new businesses and jobs Not important at all	Recruit new businesses and jobs Don't know
Reduce/mitigate disruptive behavior	Reduce/mitigate disruptive behavior Very important	Reduce/mitigate disruptive behavior Somewhat important	Reduce/mitigate disruptive behavior Not important at all	Reduce/mitigate disruptive behavior Don't know

Annual Stakeholder Survey, 2022 | Downtown Durham, Inc.

Question Title

* 1. What's your relationship with downtown Durham? Check all that apply:

Question Title

* 2. Approximately how often are you in downtown Durham?

Question Title

* 3. Do you think the following characteristics of downtown Durham have become better or worse in the past five years?

Question Title

* 4. How would you rate the following services provided by Downtown Durham, Inc. (DDI)?

Question Title

* 5. Overall, how would you grade these DDI services?

Question Title

* 6. Which of these is important to you for downtown Durham’s future?

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* 7. Which of these is your highest priority?

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* 8. If you could suggest one additional and specific improvement to enhance downtown Durham, not listed above, what would it be?