City of Rochester - Public Works Department Customer Service Survey (PW Main Page)
Customer Service Values, Principles and Standards
The purpose of this survey is to gather direct responses from our customers to improve the level of service we provide to you. The Public Works Department's customer service efforts are guided by the City of Rochester's approved Customer Service Values, Principles and Standards including Respect, Integrity, Safety and Excellence.
This survey is anonymous and will be used to improve our interactions with customers.