As a valued Customer, we are keen to get your feedback on your latest experience with us. Your input will assist us in improving our services and how you experience it. Please take a few minutes to complete this short survey.
The information provided will be treated as private and confidential. Thank you!

Question Title

* 1. Which ILC service/s did you have contact with? (You can tick more than one)

Question Title

* 2. Do you agree or disagree with the following statements?

  Agree Disagree N/A
Staff communicated in a clear manner
Staff respected my privacy & confidentiality
Staff were open to my feedback / complaint

Question Title

* 3. On your initial contact with the ILC, please rate us on how well we did.

On your recent interaction with the ILC

Question Title

* 4. How satisfied did you feel with our staff member’s understanding of your needs?

Question Title

* 5. How satisfied did you feel that our services met your needs?

Question Title

* 6. Please rate how the service(s) helped you make an informed decision.

Question Title

* 7. How likely is it that you would recommend ILC to a friend or colleague?

Not at all likely
Extremely likely

Question Title

* 8. Did your experience with the ILC make a difference in your life in anyway? Please share your story here.

Question Title

* 9. Have thoughts on how we can improve our services so you can have a better experience? We would love to hear from you.

T