Report Card Question Title * 1. The PM answered any questions you had before delivery. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 2. Were you explained the process at the time of pick up? Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 3. Were your items handled in a professional and caring manner? Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 4. Were your concerns addressed to your satisfaction? Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 5. Were our workers courteous? Extremely courteous Courteous Neutral Slightly rude Rude Question Title * 6. Clothes packages were done to expectation. Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 7. All items were cleaned and returned better than expected. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 8. Emergency delivery items were returned in satisfactory condition. NA Yes No Question Title * 9. Briefly describe any issues, concerns or recommendations: Question Title * 10. Please provide Name and best number to contact you (if different from what is on file. Name Telephone # Done