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Sarasota Opera Costume Rental Customer Survey

Thank you for renting with the Sarasota Opera Costume Studio. We are committed to providing excellent service and improving our rental process, and your feedback will help us serve you better in the future.
Section 1: Overall Experience
1.How likely are you to recommend Sarasota Opera Costume Studio to a colleague or another company?
2.In a few words, please share the reason for your answer to the above question?
Section 2: Why You Rent From Us
3.What factors led you to choose Sarasota Opera Costume Studio for your project? (select all that apply)
Section 3: Costume Collection
4.How would you rate the variety of costumes you received in your rental?
5.How would you rate the sizing of the costumes you received in your rental?
6.Were there any major size issues or alterations needed (that you were not made aware of)?
7.How would you rate the overall quality of the costumes received in your rental?
8.Were there any issues with costume quality that you had to address (stains, rips, etc.)?
9.How satisfied are you with our ability to accommodate special requests (alterations, additional pieces, etc.)?
Section 4: Customer Service Experience
10.How would you rate your overall customer service experience with us?
11.Was our team responsive in a timely manner to inquiries and requests?
12.How would you describe the communication process (before, during, after the rental)?
Section 5: Looking Forward
13.Are there any additional services you would like Sarasota Opera Costume Rental Studio to offer?
14.Do you have any suggestions for us to improve our costume rental services?