One Touch Switch by Hey! Broadband Question Title * 1. Who is your current Broadband Provider? Question Title * 2. Are you happy with the current service you are getting from them? Yes No Question Title * 3. Is there anything that you are unhappy with that would make you consider switching provider? Increased Monthly Cost Internet Speed Connection Issues Customer Service Other Question Title * 4. If you are unhappy and choosing to stay, why? Question Title * 5. Have you heard of ‘One Touch Switch’ yet? Yes No Question Title * 6. Will this ‘One Touch Switch’ service make you more likely to switch Broadband provider? Yes No Maybe Question Title * 7. From what you know about it so far, are there any concerns or barriers that would prevent you from using ‘One Touch Switch?’ Done