* 1. When PVTA needs your input about possible changes in service or fares, what's the best way for you to participate? (check one)

* 2. Have you ever attended a PVTA public meeting or hearing?

* 3. If you have not attended a PVTA meeting in the past, or if you have but found it inconvenient or unwelcoming, please tell us why.

* 4. What are the best places to hold PVTA public meetings?

* 5. What are the best times of day to have a public meeting?

* 6. When you think about PVTA riders who have lower than average incomes, do you think PVTA does enough to include them in planning decisions?

* 7. When you think about people of color, does PVTA make them feel welcome in the service planning process?

* 8. Do you have a PVTA "E & D" (elderly/disabled) card?

* 9. Which of these categories describes your race or national origin? (check all that apply)

* 10. What is your annual income? (For you only--do not include other members of your household. All answers are confidential.)

* 11. What language do you speak most often at home?

* 12. Do you have any other ideas about how PVTA can do a better job communicating with customers?

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