PVTA Public Participation Plan * 1. When PVTA needs your input about possible changes in service or fares, what's the best way for you to participate? (check one) A meeting or public hearing Talking to staff at one of our stations or busy stops Email Online survey Leaving a recorded phone message Other (please write in) OK * 2. Have you ever attended a PVTA public meeting or hearing? Yes No OK * 3. If you have not attended a PVTA meeting in the past, or if you have but found it inconvenient or unwelcoming, please tell us why. Takes too much time Held at a time of day when I can't be there Location is too far away, or not easy for me to get to The meeting room or building is not accessible for my wheelchair or scooter PVTA staff doesn't seem to care about my opinion Everything is in English, and they don't have translation Another reason (please write in) OK * 4. What are the best places to hold PVTA public meetings? PVTA stations and public buildings near major bus stops Government offices Senior centers Agencies, like YMCA As part of another regular community meeting, like a neighborhood association Another place (please write in) OK * 5. What are the best times of day to have a public meeting? Mornings, on the way to work Midday or lunch-time Late afternoons, on the way home from work Evenings (starting at 6:30PM or later) Weekends Other (please specify) OK * 6. When you think about PVTA riders who have lower than average incomes, do you think PVTA does enough to include them in planning decisions? Yes No What more could be done? (please write in) OK * 7. When you think about people of color, does PVTA make them feel welcome in the service planning process? Yes No What should PVTA do to be more welcoming at its public meetings? (Please write in) OK * 8. Do you have a PVTA "E & D" (elderly/disabled) card? Yes No OK * 9. Which of these categories describes your race or national origin? (check all that apply) Asian American Indian or Alaska Native Black or African American Hispanic, Latino, Spanish, Puerto Rican Native Hawaiian or Pacific Islander White Middle Eastern Two or more of the above My race/national origin is: OK * 10. What is your annual income? (For you only--do not include other members of your household. All answers are confidential.) Less than $12,000 a year $12,001 to $16,000 a year $16,001 to $20,000 a year $20,001 to $24,000 a year $24,001 to $28,000 a year $28,001 to $33,000 a year $33,001 to $37,000 a year $37,001 to $41,000 a year $41,001 to $60,000 a year More than $60,000 a year OK * 11. What language do you speak most often at home? English Spanish/Español Russian/Ruso Vietnamese/Vietnamita Madarin/mandarín French-Creole/Francés-Criollo The language I speak most often at home is: OK * 12. Do you have any other ideas about how PVTA can do a better job communicating with customers? OK THANK YOU FOR TAKING THIS SURVEY!