The Banks of Buffalo, Sheridan, Gillette and BFSB Mortgage Question Title * 1. Branch (Please circle one) Buffalo Sheridan Gillette BFSB Mortgage Cheyenne/Evanston Question Title * 2. On a scale of 1 to 5, with 5 being the best possible rating and 1 being the worst possible rating, Please rate the following: 1 2 3 4 5 Customer Service demonstrated by Bank employees: Customer Service demonstrated by Bank employees: 1 Customer Service demonstrated by Bank employees: 2 Customer Service demonstrated by Bank employees: 3 Customer Service demonstrated by Bank employees: 4 Customer Service demonstrated by Bank employees: 5 Please comment on your response. Modern Competitive Services and features offered by the Bank Modern Competitive Services and features offered by the Bank 1 Modern Competitive Services and features offered by the Bank 2 Modern Competitive Services and features offered by the Bank 3 Modern Competitive Services and features offered by the Bank 4 Modern Competitive Services and features offered by the Bank 5 Please comment on your response. Question Title * 3. What additional products, services, technology would you like the Bank to provide? Question Title * 4. What suggestions do you have to improve the Bank? Done