QI: Standardized Hand-offs in Urgent Care - Pediatric Urgent Care Weekly Webinar
QI: Standardized Handoffs in Urgent Care
Presenter(s):
Amanda Nedved
Director of Quality Improvement Division of Urgent Care, Children’s Mercy-Kansas City
Objectives:
1. Identify the most common cause of serious medical errors 2. Recognize standardized communication tools that can help reduce medical errors 3. Compare effective communication tools used during handoffs 4. Evaluate the use of I-PASS in improving communication with admission handoffs in the urgent care 5. Recognize the benefits and limitations of using objective tools to assess risk of clinical deterioration and communicate this risk to other care team members