* 1. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 78731 or 79843)

* 2. Do you own a cell phone?

* 3. Is it a "smart" phone (Can you access the internet with it?)

* 4. Which category contains your age?

* 5. Is it easy to find information about the public transportation you need?

* 6. Is public transportation affordable for you?

* 7. Is public transportation convenient for you?

* 8. In general, do you avoid the use of public transportation if you can help it?

* 9. Is public transportation available when you need it?

* 10. Is the bus often late or unreliable?

* 11. Do you feel safe while riding?

* 12. Are the buses you ride in easy to get into and out of?

* 13. Are you getting to your appointments on time?

* 14. Are you satisfied with the service you receive when you schedule a ride?

* 15. Would you recommend using public transportation to a family member, a friend, neighbor or associate?

* 16. If you didn’t have public transportation, would you have another option? (multiple check options – please make sure the user can check several boxes and use the fill-in box simultaneously)

* 17. Which of the following schedule improvements would you make to your current public transportation service? Please rate them from 1-5, with 1 being the most important and 5 being the least important

  1 2 3 4 5
Have service starts earlier in the day
Have service runs later in the day
Have Saturday service
Have Sunday service
Have service for special events such as community festivals or meetings

* 18. Which of the following service improvements would you make to your current public transportation service? Please rate them from 1-5, with 1 being the most important and 5 being the least important

  1 2 3 4 5
Easier coordination for multiple trips for multiple trips (for example: to the doctor, from the doctor to the pharmacy, and then back home)
Allow shorter advance notice to schedule a ride
Have a shorter window for the bus to arrive
Have an automated announcement system on the bus
Make it easier to schedule trips

* 19. Please share any suggestions you have on how to improve public transportation in your area.

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