2026 Survey: State of AI in HR

Thank you in advance for taking a few minutes to complete this survey. We have come through some of the early AI hype and are starting to see broader adoption in HR. In this quick survey we are gathering information from and for HR practitioners to help inform strategies and buying decisions related to AI.

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1. Demographic Information (Required.)

Company name

Number of employees

Contact name

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2. Please rank the following objectives for AI initiatives in HR according to your organization’s priorities. (Required.)

Create more objective and inclusive ways to surface talent

Improve employee experience

Improve compliance

Provide greater consistency in response to employee questions

Increase access for employees (hours of operation, decreased wait times)

Analyze and predict trends

Error and anomaly detection

Other

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3. If you ranked Other in question #2, please describe:

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4. Please rank the cost‑related goals for AI initiatives in HR based on their importance to your organization. (Required.)

Labor savings – Employee facing (automate via chat)

Labor savings – Back office (automate back-office work)

Reducing compliance/legal risk

Reducing enterprise labor costs (e.g., AI-driven scheduling)

Increasing efficiency (e.g., reducing time to fill open positions, reducing overpayments)

Other

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5. If you ranked Other in question #4, please describe:

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6. Please rank the following risks and barriers to implementing and adopting AI tools within your HR function. (Required.)

Intellectual property/confidentiality concerns

Insufficient volumes of data to drive predictive modeling

Lack of documentation to train AI (policies & FAQs for chat responses)

Trepidation over job losses

Concerns about inherent risk or bias in “black box” AI models

Cost prohibitive to implement

Insufficient capability or resources in HR and IT to implement

Other

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7. If you ranked Other in question #6, please describe:

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8. Which of the following offerings does HR in your organization provide to support AI initiatives outside of HR? (Required.)

Redesigning teams and roles around a new blended (human & AI) work model

Identifying and designing role(s) employees should play in supervising, monitoring and validating work performed by AI

Workforce communication to set expectations or reduce job insecurity related to adoption of AI tools

Reworking employment arrangements to accommodate predictive scheduling or other AI-driven work models

Developing policies regarding intellectual property and authorship

Facilitating reductions in the workforce due to work being automated via AI

Facilitating dialog about ethical implications of AI (“Can we?” vs “Should we?”)

Other, please describe:

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9. Which of the following priorities are you advancing in your vendor relationships regarding AI? (Required.)

Negotiating for cost savings resulting from vendor’s AI-driven efficiency gains

Contract updates to put guardrails in place around AI use

Pushing for AI enhancements on vendor product roadmaps

Streamlining multiple provider‑specific chatbots to deliver a unified, consistent employee experience

Other, please describe:

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10. In the grid below, select Considering, Piloting or Using, wherever applicable, to describe your organization’s use of each category of AI (definitions below) across the HR domains. Leave blank where AI is not being considered or used.

	Chat	Agentic	Generative	Predictive
Core HR Functions	Core HR Functions Chat menu	Core HR Functions Agentic menu	Core HR Functions Generative menu	Core HR Functions Predictive menu
Talent Acquisition	Talent Acquisition Chat menu	Talent Acquisition Agentic menu	Talent Acquisition Generative menu	Talent Acquisition Predictive menu
Talent Management	Talent Management Chat menu	Talent Management Agentic menu	Talent Management Generative menu	Talent Management Predictive menu
Employee Relations	Employee Relations Chat menu	Employee Relations Agentic menu	Employee Relations Generative menu	Employee Relations Predictive menu
Culture & Inclusion	Culture & Inclusion Chat menu	Culture & Inclusion Agentic menu	Culture & Inclusion Generative menu	Culture & Inclusion Predictive menu
Compensation Management	Compensation Management Chat menu	Compensation Management Agentic menu	Compensation Management Generative menu	Compensation Management Predictive menu
Health and Retirement	Health and Retirement Chat menu	Health and Retirement Agentic menu	Health and Retirement Generative menu	Health and Retirement Predictive menu
HR Operations & Technology	HR Operations & Technology Chat menu	HR Operations & Technology Agentic menu	HR Operations & Technology Generative menu	HR Operations & Technology Predictive menu

Definitions of AI modes:

Chat: Natural language tools that respond to employee/candidate questions from available documentation, policies or data

Agentic: Tools that perform tasks on behalf of a user, such as scheduling

Generative: Tools that create content based on user prompts

Predictive: Tools that analyze data and make recommendations, such as candidate ranking or anomaly detection

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11. I would be interested in a consultation and/or presentation of the results for myself and my team. (Required.)

Yes

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* 1. Demographic Information (Required.)

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* 2. Please rank the following objectives for AI initiatives in HR according to your organization’s priorities. (Required.)

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* 3. If you ranked Other in question #2, please describe:

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* 4. Please rank the cost‑related goals for AI initiatives in HR based on their importance to your organization. (Required.)

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* 5. If you ranked Other in question #4, please describe:

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* 6. Please rank the following risks and barriers to implementing and adopting AI tools within your HR function. (Required.)

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* 7. If you ranked Other in question #6, please describe:

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* 8. Which of the following offerings does HR in your organization provide to support AI initiatives outside of HR? (Required.)

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* 9. Which of the following priorities are you advancing in your vendor relationships regarding AI? (Required.)

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* 10. In the grid below, select Considering, Piloting or Using, wherever applicable, to describe your organization’s use of each category of AI (definitions below) across the HR domains. Leave blank where AI is not being considered or used.

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* 11. I would be interested in a consultation and/or presentation of the results for myself and my team. (Required.)

1. Demographic Information (Required.)

2. Please rank the following objectives for AI initiatives in HR according to your organization’s priorities. (Required.)

3. If you ranked Other in question #2, please describe:

4. Please rank the cost‑related goals for AI initiatives in HR based on their importance to your organization. (Required.)

5. If you ranked Other in question #4, please describe:

6. Please rank the following risks and barriers to implementing and adopting AI tools within your HR function. (Required.)

7. If you ranked Other in question #6, please describe:

8. Which of the following offerings does HR in your organization provide to support AI initiatives outside of HR? (Required.)

9. Which of the following priorities are you advancing in your vendor relationships regarding AI? (Required.)

10. In the grid below, select Considering, Piloting or Using, wherever applicable, to describe your organization’s use of each category of AI (definitions below) across the HR domains. Leave blank where AI is not being considered or used.

11. I would be interested in a consultation and/or presentation of the results for myself and my team. (Required.)