Care Provision in the new 'COVID normal' - What support do you need?

Understanding care delivery in general practice in the current COVID environment.

South Eastern Melbourne Primary Health Network is working with Victorian Primary Health Networks and the Victorian Department of Health to gather insight from general practice on care delivery in the current COVID environment.

We aim to understand how practices in our catchment are managing respiratory patients in the current COVID environment – face to face, by telehealth or a combination of both. We also aim to gather evidence about barriers to face-to-face care and potential strategies to overcome them.

Results from this survey will inform SEMPHN’s approach to advocacy, support and resourcing for primary care. Data will be de-identified and used anonymously.

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* 1. How is your practice currently providing care to your patients?

Face to face

Telehealth

Mixed face to face and telehealth

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* 2. Does your general practice provide face to face care to patients with respiratory symptoms?

Yes

Other (please describe)

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* 3. What strategies is your practice implementing to support safe practice? (Tick all that apply)

Negative RAT before apt – sighted at time of appointment

Negative RAT before apt – not required to be sighted

Negative PCR test

Pre-screening questions regarding COVID status

Separate treating areas for respiratory patients

Separate time-slots for respiratory patients

Separate triage, waiting areas eg. Outside

We don’t see any patients with respiratory symptoms face to face

Other (please specify)

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* 4. What are the barriers for you seeing patients with respiratory symptoms face to face? (Tick all that apply)

Workforce capacity

Staff safety concerns

Lack of adequate remuneration

Lack of PPE

Physical space limitations

Other (please specify)

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* 5. If additional support was available, would the practice be willing to provide face to face services to patients with respiratory symptoms?

Yes

No (please describe why)

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* 6. What would your practice need to support face to face delivery of care for people with respiratory symptoms? (tick all that apply)

Education and Training

Resources (Health Pathways)

PPE

Physical Space

Workforce

Other (please specify)

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* 7. Would you like to share an example of innovative practice that you have implemented within your practice to support seeing patients with respiratory symptoms face to face?

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* 8. Do you have any other comments, questions, or concerns?

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* 9. Results from this survey will inform SEMPHN’s approach to advocacy, support and resourcing for primary care. Data will be de-identified and used anonymously.

Ideally practice location would assist us to develop a regional pattern but additionally if you want us to know your clinics thoughts personally
What is your name?

Care Provision in the new 'COVID normal' - What support do you need?

Understanding care delivery in general practice in the current COVID environment.

Question Title

* 1. How is your practice currently providing care to your patients?

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* 2. Does your general practice provide face to face care to patients with respiratory symptoms?

Question Title

* 3. What strategies is your practice implementing to support safe practice? (Tick all that apply)

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* 4. What are the barriers for you seeing patients with respiratory symptoms face to face? (Tick all that apply)

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* 5. If additional support was available, would the practice be willing to provide face to face services to patients with respiratory symptoms?

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* 6. What would your practice need to support face to face delivery of care for people with respiratory symptoms? (tick all that apply)

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* 7. Would you like to share an example of innovative practice that you have implemented within your practice to support seeing patients with respiratory symptoms face to face?

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* 8. Do you have any other comments, questions, or concerns?

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* 10. General Practice

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* 11. Email address

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* 12. Phone number