Hancock Public Health Customer Satisfaction Survey Question Title * 1. What service or area have you used at Hancock Public Health? Birth/Death Certificate HIV Testing Naloxone Kit Smoking Complaint Food Permit or issue Immunizations (shots) Car Seats Children with Medical Handicaps Nuisance/Garbage Complaint Septic Permit/Issue Help Me Grow Water Testing TB test Plumbing Permit/Issue Smoking Cessation Cribs for Kids Other (please specify) OK Question Title * 2. I was greeted in a friendly manner Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 3. Staff were able to assist me or direct me to the right place Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 4. I was served in a timely manner or my appointment time was kept Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 5. I was served in a manner that was respectful of my cultural and/or language needs Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 6. My questions were answered Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 7. Staff assisting me were professional, courteous, and cared about my needs Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 8. The facility was accessible with hours of operation and staffing to meet my needs Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 9. I was satisfied with my experience Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree or Disagree Agree Strongly Agree OK Question Title * 10. How can Hancock Public Health better serve you? OK DONE