* 1. What service or area have you used at Hancock Public Health?

* 2. I was greeted in a friendly manner

* 3. Staff were able to assist me or direct me to the right place

* 4. I was served in a timely manner or my appointment time was kept

* 5. I was served in a manner that was respectful of my cultural and/or language needs

* 6. My questions were answered

* 7. Staff assisting me were professional, courteous, and cared about my needs

* 8. The facility was accessible with hours of operation and staffing to meet my needs

* 9. I was satisfied with my experience

* 10. How can Hancock Public Health better serve you?

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